If you want to reach a live person at the IRS, without the potentially long wait times, your best bet may be to schedule an in-person appointment at your local Taxpayer Assistance Center. You can make an appointment online using the IRS Taxpayer Assistance Office Locator.

You can also call the IRS individual line at 1-800-829-1040 from 7am to 7 pm local time, Monday through Friday. There’s always a risk of long wait times when you call this line, but you may have a better chance at getting through if you call early in the morning and late in the week, if possible.

IRS wait times can be frustrating, but you’re not doomed to boring hold music. Your local Jackson Hewitt Tax Pro is here all year and ready to answer your tax questions. Find tax services near you, then walk in or book now.

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Sharon Brucker, CPA Senior Tax Research Analyst Published on: July 29, 2026
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*This content is for general informational purposes only. It is not intended to be comprehensive and should not be construed as professional tax or financial advice for any specific individual tax situation. Taxpayers should always consult a qualified professional for individual guidance. This information constitutes a solicitation under the Treasury Department's Circular 230. Most offices are independently owned and operated.