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Editorial Policy & Guidelines

Editorial Guidelines

At Jackson Hewitt, our editorial team is made up of seasoned tax experts who strive to help individuals understand complex tax topics and get every credit and deduction they deserve so they can make the most of their money. Additionally, we may maintain content partnership agreements with trusted third party non-partisan, journalistic entities to provide an even greater breadth of topics that could be relevant to our clients. If you have a question or comment regarding any of our information, please contact media@jtax.com for assistance.

Resources Do Not Replace Professional Tax Advice

Jackson Hewitt’s editorial content is for informational purposes to best help our clients seeking general tax information. Our content is not intended to be individual tax or financial advice.

Everyone’s tax and financial situation is different, and we always recommend consulting a tax professional for individual guidance. Taxpayers who have questions about their tax situation or their individual tax return should reach out to their local Tax Pro or office.

Key Principles

  • Jackson Hewitt strives to provide helpful and accurate information to readers so they are informed when it comes to their tax returns.
  • Each editorial topic is created with the taxpayer in mind, to help address questions they may have about taxes and tax topics.
  • Each topic idea goes through a review by multiple tax professionals prior to publication.
  • We value transparency and strive to make clear distinctions between our editorial content and marketing content.
 

OUR TEAM

Mark Steber

Mark Steber is Chief Tax Officer, responsible for key initiatives that support overall tax service delivery and quality assurance. Mark also serves as a Jackson Hewitt liaison with the Internal Revenue Service, states, and other government authorities. With over 30 years of tax experience and deep knowledge of the federal and state tax codes, Mark is widely referenced as an expert on consumer income tax issues, especially electronic-tax and data-protection issues.

Jo Willetts

Jo Willetts, Director of Tax Resources at Jackson Hewitt, has more than 25 years of experience in the tax industry. As an Enrolled Agent, Jo has attained the highest level of certification for a tax professional. She began her career at Jackson Hewitt as a Tax Pro, working her way up to General Manager of a franchise store. In her current role, Jo provides expert knowledge company-wide to ensure that tax information distributed through all Jackson Hewitt channels is current and accurate.

Shara Abrams

Shara Abrams, Senior Vice President of Franchise Operations since 2015, joined Jackson Hewitt as a tax preparer in 1995. She has served in a variety of roles including Regional Director for Texas, Oklahoma, Arkansas, New Mexico, and Colorado; National Regional Director; Vice President of Regional Operations; and Senior Vice President of Regional Operations.

Jo Willetts

Jo Willetts, Director of Tax Resources at Jackson Hewitt, has more than 25 years of experience in the tax industry. As an Enrolled Agent, Jo has attained the highest level of certification for a tax professional. She began her career at Jackson Hewitt as a Tax Pro, working her way up to General Manager of a franchise store. In her current role, Jo provides expert knowledge company-wide to ensure that tax information distributed through all Jackson Hewitt channels is current and accurate.

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