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OUR PROMISE

Working Hard for the Hardest Working®

We’re in your corner. We dig deep to get you the Maximum Refund or the lowest taxes possible. And, we’re here for you, all year long.

Guarantees

We guarantee our work!

Our guarantees are designed to make your tax prep experience mistake and worry-free!

Guaranteed biggest refund or $100*

No one else gets you a bigger refund or you get your tax prep fees back plus $100. We’ll find every credit and deduction you deserve, or we pay you.

Lifetime Accuracy Guarantee*

Our tax returns come with our Lifetime Accuracy Guarantee. Don’t worry. If the IRS tells you we made a mistake, we cover interest and penalties.

Upgrade to a Worry-Free Guarantee Plan*

What if you have to repay a refund or owe more? When you buy a Worry-free Guarantee, you can be covered for a reduction in refund or additional tax liability if we made a mistake.

Upgrade to a Worry-free Guarantee plan

Jackson Hewitt Tax Pros work hard for you and we stand behind that work. All clients get our Lifetime Accuracy Guarantee and Free IRS Audit Assistance, but sometimes you want more.

 
Coverage Benefits
Lifetime Accuracy Guarantee
Reimbursement for reduction in refund or additional tax liability
Identity Theft Protection Services
IRS Audit Assistance and Audit Security
Fees
 
Included in Tax Prep
N/A
N/A
We will explain how your taxes were prepared
Included in tax prep
 
Worry-Free Guarantee Basic
Up to $1,500
N/A
We will explain how your taxes were prepared
Fee applies
You Choose
Worry-Free Guarantee Deluxe
Up to $5,000
Tax Identity Theft Protection
We will explain how your taxes were prepared
Fee applies
 
Worry-Free Guarantee Platinum
Up to $5,000
Tax Identity Theft Protection & Cyber Identity Monitoring
We will explain how your taxes were prepared

PLUS Audit Security:
A dedicated expert will manage and fight your case
Fee applies

More about Worry-free Guarantee

Ways to file taxes

Taxes filed by a Tax Pro when you want, where you want

 
File with drop-off
Drop-off your tax docs in Walmart or an office. No in-office waiting.
Switch and get 50% OFF federal *
File without the visit
Can’t come to an office? Upload your tax docs and we’ll do the rest.
NEW!
 
File taxes in an office
1-to-1 personalized attention with a skilled Tax Pro