Chief Tax Information Officer
Published on: June 22, 2020
Let’s find a tax preparation office for you
Oh no! We may not fully support the browser or device software you are using !
To experience our site in the best way possible, please update your browser or device software, or move over to another browser.
We can help resolve your tax issues. Call (855) 580-9375 today.
The IRS made changes to your tax return due to a miscalculation or errors found on your tax return. Those corrections resulted in changes to your refund. Since you owed another tax debt, all or part of your refund was applied to the outstanding tax debt.
Tax return error; taxes owed for previous, or other types of, tax returns
You received a CP16 notice because the IRS made changes to your tax return to correct a miscalculation and that led to a change in your refund. However, that additional money was applied to tax debt you owe the IRS.
As always, carefully read the notice, which will explain the changes to your return and the amount applied to your existing tax debt.
If you disagree with the notice, you need to contact the IRS at the toll-free number listed on the CP16 in the top right-hand corner or by mail within 60 days.
There is no deadline unless you disagree with the IRS changes. Then, you have 60 days from the date of the notice to contact the IRS.
About the Author
Mark Steber is Senior Vice President and Chief Tax Information Officer for Jackson Hewitt. With over 30 years of experience, he oversees tax service delivery, quality assurance and tax law adherence. Mark is Jackson Hewitt’s national spokesperson and liaison to the Internal Revenue Service and other government authorities. He is a Certified Public Accountant (CPA), holds registrations in Alabama and Georgia, and is an expert on consumer income taxes including electronic tax and tax data protection.