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Our Covid-19 response and commitment

Our offices are committed to keeping you safe this tax season. Here’s what we’re doing at our locations.

Your taxes and safety matter

Our in-store safety guidelines

Our safety protocols adhere to guidelines set forth by local, state, and federal authorities, including the CDC.

  • Requiring staff to wear face coverings

  • 6 feet of distance and/or physical partitions to maintain safety

  • Hand sanitizer at each location

  • Daily cleaning and disinfecting

  • Encouraging advance bookings

  • Limited-contact tax prep services available

Jackson Hewitt cares

A message from our Chief Executive Officer

Our CEO, Greg Macfarlane, discusses Jackson Hewitt's commitment to safety.

FAQs

Got a question? Ask away.

Services to help you stay safe

Your taxes and safety matter

You can file confidently with safe and reliable options that fit every schedule and type of filer.

Visit an office or Walmart

Meet with a Tax Pro in a safe environment to file your biggest refund.

Drop off your docs

Drop off your tax docs in our office or Walmart location. E-sign remotely when complete. Safety first!

File with Tax Pro From Home

File easily and safely from the comfort of home. Just upload your docs, and a matched Tax Pro does the rest!

Our promise to you

  • WE SEE YOU

    Our Tax Pros will connect with you one-on-one, answer all your questions, and always go the extra mile to support you.

  • WE GOT YOU

    We have flexible hours, locations, and filing options that cater to every hardworking tax filer.

  • WE FIGHT FOR YOU

    We won't stop until you get every dollar you deserve, guaranteed. It's what we've been doing for over 35 years.