Information regarding browser or device support

Oh no! We may not fully support the browser or device software you are using !

To experience our site in the best way possible, please update your browser or device software, or move over to another browser.

Taxes are easy with Drop-off

This guide will walk you through using our Drop-off service, step-by-step.

Set up your MyJH account

Register for eSignature

Once you complete your profile, you can register for eSignature. Click the Continue button. Fill in your Social Security Number and the rest of the fields. Click save.

Which documents should I drop off?

Your personalized document checklist is just a few clicks away. Select all that applied this tax year.

The documents you’ll need

  • Government issued photo ID (e.g., your driver's license)
  • Copy of 2022 tax return
  • Social Security card
  • Any IRS or State Notices or Letters

Call 1-800-234-1040 or visit www.jacksonhewitt.com for more information.

What if I forgot to include a document?

No problem. Just log into your MyJH account to upload any other documents. From the home screen click "Access Tax Docs." Upload a file from your phone or computer. Or snap a picture to upload.

Still have questions?

Contact us

If you still have questions, we can help.

Because trust, guarantees, convenience & money all matter

  • TRUSTED GUARANTEES.

    Be 100% certain about your money & your taxes, year after year.

  • NATIONAL PRESENCE. LOCAL HEART.

    We’re in your neighborhood & inside your favorite Walmart store.

  • 40+ YEARS. 65+ MILLION RETURNS.

    The kind of trusted expertise that comes with a lifetime of experience.