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Taxes are easy with Drop-off

This guide will walk you through using our Drop-off service, step-by-step.

Set up your MyJH account

Register for eSignature

Once you complete your profile, you can register for eSignature. Click the Continue button. Fill in your Social Security Number and the rest of the fields. Click save.

Which documents should I drop off?

Your personalized document checklist is just a few clicks away. Select all that applied this tax year.

The documents you’ll need

  • Government issued photo ID (e.g., your driver's license)
  • 2019 and 2020 federal and state tax returns
  • Social Security card
  • IRS Notices 1444-C or IRS Letter 6475 - Stimulus payments

Call 1-800-234-1040 or visit www.jacksonhewitt.com for more information.

What if I forgot to include a document?

No problem. Just log into your MyJH account to upload any other documents. From the home screen click "Access Tax Docs." Upload a file from your phone or computer. Or snap a picture to upload.

Still have questions?

Contact us

If you still have questions, we can help.

Our promise to you


    Our Tax Pros will connect with you one-on-one, answer all your questions, and always go the extra mile to support you.


    We have flexible hours, locations, and filing options that cater to every hardworking tax filer.


    We won't stop until you get every dollar you deserve, guaranteed. It's what we've been doing for over 35 years.