Want to check your
Return Status?
Understanding your Return Status

Return Received:

The IRS has your tax return and is processing it.


Refund Approved:

The IRS has approved your tax refund. Your refund should be sent to you soon.


Refund Sent:

The IRS has sent your refund. It is on the way and you may have already received it.

Where is my tax
If you chose American Express Serve® Card
You may receive your refund as early as the same day it is sent by the IRS, which is up to 2 days earlier than standard direct deposit
If you chose Direct Deposit
Your tax refund will be sent to your bank the same day the IRS sends your tax refund. It will typically take 3-5 days for your bank to process, depending on your bank
Check Your Tax Refund Status by logging in at MyJH
If you used an Assisted Refund for your return, you can see a
more accurate refund status on MyJH.

Get more
with Jackson Hewitt

We’ll make it easy.

We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
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We’ll fight for you.

We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
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We know our stuff.

We'll dig deep to get you 
100% Accuracy. Maximum Refund Guaranteed.

For questions about your American Express Serve® Card balance, call 1.855.431.6040 or download the American Express Mobile App at www.americanexpress.com/mobile. Faster access compared to standard tax refund electronic deposit and subject to IRS submitting refund information to the bank before release date. IRS may not submit refund information early.

American Express Serve: Eligibility, fees and restrictions apply. See the Consumer User Agreement at www.serve.com/jacksonhewitt/legal for details. All trademarks are property of their respective owners. American Express Serve Service and Cards are provided and issued by American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, N.Y. 10285. American Express Travel Related Services Company, Inc. is licensed to engage in the transmission of money on behalf of the public.