Your return. Our Online Tax Pro. Just $99.

FEDERAL RETURNS ONLY. If you are entitled to a refund larger than we determined, we’ll refund the tax preparation fees paid for that filed return (other product and service fees excluded) and give you an additional $100. You must file an amended return with another paid tax preparation company and/or online provider by the IRS filing deadline and submit your claim within 90 days of filing the amendment with proof that IRS accepted the position(s) taken on the amendment. Same tax facts must apply. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.​

FEDERAL RETURNS ONLY. If you are entitled to a refund larger than we determined, we’ll refund the tax preparation fees paid for that filed return (other product and service fees excluded) and give you an additional $100. You must file an amended return with another paid tax preparation company and/or online provider by the IRS filing deadline and submit your claim within 90 days of filing the amendment with proof that IRS accepted the position(s) taken on the amendment. Same tax facts must apply. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.​

FEDERAL RETURNS ONLY. If you are entitled to a refund larger than we determined, we’ll refund the tax preparation fees paid for that filed return (other product and service fees excluded) and give you an additional $100. You must file an amended return with another paid tax preparation company and/or online provider by the IRS filing deadline and submit your claim within 90 days of filing the amendment with proof that IRS accepted the position(s) taken on the amendment. Same tax facts must apply. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.​

FEDERAL RETURNS ONLY. If you are entitled to a refund larger than we determined, we’ll refund the tax preparation fees paid for that filed return (other product and service fees excluded) and give you an additional $100. You must file an amended return with another paid tax preparation company and/or online provider by the IRS filing deadline and submit your claim within 90 days of filing the amendment with proof that IRS accepted the position(s) taken on the amendment. Same tax facts must apply. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.​

Lifetime Accuracy Guarantee: If there is an error preparing your return resulting in an increased tax liability, the local office that prepared your return will reimburse you for penalties and interest (but not additional taxes) owed. You must notify us within 30 days of receiving initial notice from a taxing authority and provide necessary documents and/or assistance. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.

Lifetime Accuracy Guarantee: If there is an error preparing your return resulting in an increased tax liability, the local office that prepared your return will reimburse you for penalties and interest (but not additional taxes) owed. You must notify us within 30 days of receiving initial notice from a taxing authority and provide necessary documents and/or assistance. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.

Lifetime Accuracy Guarantee: If there is an error preparing your return resulting in an increased tax liability, the local office that prepared your return will reimburse you for penalties and interest (but not additional taxes) owed. You must notify us within 30 days of receiving initial notice from a taxing authority and provide necessary documents and/or assistance. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.

Transparent Pricing Guarantee. You’ll pay tax prep fees of no more than $99 when you file with Jackson Hewitt Online Tax Pro, or we’ll refund your tax preparation fees.Regardless of the complexity of your tax return or the number of states in which you must file, you are guaranteed to pay no more than $99 total tax prep fees ($99 federal, $0 states) when you file your taxes with Jackson Hewitt Online Tax Pro or your tax prep fees back. Guarantee applies only to tax prep fees and does not include additional add-on services such as Assisted Refund fees.

Typical coverage during tax season (Jan -Apr):
8am -1am ET Mon-Sat

Typical coverage outside of tax season:
8am-5pm ET Mon-Fri

If outside of business hours, chats are typically answered in the morning.

Customer care support is also available via email.

Maximum Refund Guarantee

FEDERAL RETURNS ONLY. If you are entitled to a refund larger than we determined, we’ll refund the tax preparation fees paid for that filed return (other product and service fees excluded) and give you an additional $100. You must file an amended return with another paid tax preparation company and/or online provider by the IRS filing deadline and submit your claim within 90 days of filing the amendment with proof that IRS accepted the position(s) taken on the amendment. Same tax facts must apply. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.​

Lifetime Accuracy Guarantee:

If there is an error preparing your return resulting in an increased tax liability, the local office that prepared your return will reimburse you for penalties and interest (but not additional taxes) owed. You must notify us within 30 days of receiving initial notice from a taxing authority and provide necessary documents and/or assistance. Terms, restrictions, and conditions apply. Most offices are independently owned and operated.