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|Wednesday||10:00AM - 6:00PM|
|Thursday||10:00AM - 6:00PM|
What others are saying..
Each year I get a phone call from Ms Dianne Hicks reminding me of , it's that time again to get my taxes done and can she set up an appointment for me, I always get great service from her any time i call her she always seems to be so happy and she makes me feel great about doing my taxes with her each year. If I could give her a million 10's I would she deserves it and more, so here goes Dianne Hicks Tyler Erwin, 10 10 10 10 10 10 10 10 10, you deserve them.
the tax preparer was very nice.she explained everything in detail.made my experience very easy for me and my wife.her name eas diane hicks.store#10529.tyler TX.
Quick, fast and out with a smile. No hassle and trouble free. Pleasant preparers.
Taxpreparer was the best
The service is great and the workers was extremely nice I couldn't of had a better experience.
I have been a consumer for the past 19 years. Good service
I love Mrs. Diane Hicks. (Tyler Tx, Erwin location) She is the only one that CAN do my taxes. I have been with JH for 15 years. The wait was d/t having One working computer but I know that was not her fault. And she was trying Get it fixed. She is bery professional and kind. Mrs. Hicks is very thorough and takes her time with her clients and explains everything to me.
Because their people, are so nice and friendly,I've been with ,Jackson Hewitt for a few years,and since the beginning, I've been treated great.
DEZARAY ANN MARIE SA
They are really good and they help u get what u need back .. so I like Jackson Hewitt and I'll continue to do my taxes with them.
The tax woman at the office was very helpful and friendly. I enjoyed talking to her. I will tell a friend.
Very quick and easy, and my preparer was also the nicest I've ever met!..
Because the lady that filed my taxes was wonderful every question we had she had a answer..and she had great attitude about her job and I seen she enjoyed it..thanks to her we were in great hands!!!
My Preparer Dianne Hicks always does me right and have this friendly smile about here always make you feel so comfortable when you attend her office. The Office is always clean, and Neat.
Why Because they are more like family they go out there way to insure Ur happy and please with ur out come
They accurate and honest and the lady that assisted me answered every question I asked leAving me with very much understanding. Dianne Hicks was very polite n helpful hope to see her next year.
Fast and easy and respectful
they are very fast and they get the job done
This was my first experience on doing taxes after being locked up for twenty five years and I live across the street from the Erwin Office ,so I decided to go in and give it a try, and once I reached the front door I was immediately greeted by this beautiful smile and young lady. I would give this office and location a 1000 point , she was greatly apprecicated and very helpful. Thank You Ms Hicks
Thank you Ms Hicks this was my first experience with Jackson Hewitt and I felt like I was at home, friendly atomsphere, great customer service, very knowledgable.
I have filed with JH for the last few years and i am a satisfied customer.
They are great
Love Diane and felt like I got the maximum refund!
Ms Dianne Hicks is very Professional and really took time to explain things to me, this is my first time filing with you all and I would HIGHLY recommend her to any one.
Mrs. Dianne Hicks put up with me. I am a very hard to please person, twice she walked me through the steps so that I could understand.
She was very nice
I Would Give Ms. Dianne Hicks all 10's across the board she was a very good person and she explained everything to me. This was my first time ever using Jackson Hewitt, I had saw Ms Hicks inside the bank and we started talking and she said come to my store @ 2413 West Erwin and I will treat you right and so I did, and I will come back next year, Normally I have to pay over $2,000, each year, but with Jackson Hewitt I only has to pay $700 I love her she asked me questions no one else has ever asked. SO ,10 10 10 10 10 10 10 10 10 10 Thank you
JONI KEUNDRA LASHELL
Friendly and knowledgeable professionalism
I like there surves files with them every year for 5 years
They was very professional and very kind. I had my taxes done very fast. I would recommend to everyone I know thank you so much for the services and doing my taxes correctly like they should be done. thank you for the services.
Very good at getting a great fund
This was my very first time with Jackson Hewitt and I heard great things about your location on Erwin Street and man was they right when they said you will get great service and that's exactly what I got. I give your employee Ms Dianne Hicks a perfect score of 100.
Very professional, neat, clean, great customer service
I was treated with a good place to go and get my taxes done and I?ll be going back to them again next year
I give my Preparer 10's all the way
Give Tyler Erwin 10's, this was my first year filing with Jackson Hewitt and I had a great experience and would recommend to friends. good job 10 10 10 10
I give tyler Erwin all 10's on everything
EXCELLENT customer service and provided a great tax experience and greeted me with a smile so I would definitely recommend them
Because Mrs. Dianne hicks was great made sure I was aware of everything I needed to know before I left.
I recommend Store # 10529 get all 10"s
JENEECIA MARIA LASHA
Clean and professional- 10 Fast and Accurate-10 Easy and Convenient Location-10
Fast friendly very accurate very convenient location, not alot of traffic watching over you as you do your taxes.
They prepare are well knowledable and get me in and out fast
Great service the refund advance helps me so much
Great customer service. They really help you get the most out of your refund
The service was great
The reason why is because she was confident and what she was doing and her consumer service was excellent.
I always receive amazing service!
Very fast service, agent always helpful and explained anything that I had questions on
That Grace with me
This was my first year doing taxes in about 20 years due to the fact that I was in Prison and I was referred to the Erwin Street Location, and when I got there I was greeted by this beautiful lady, so professional and even offered me a drink, she was very knowledgable and very accurate, explained everything to me in full detail, step by step as she did my taxes. So I would rate her and her efficentness as a perfect 10 If I could rate her alone I give her 100 Percent. Thank You Mrs Hicks, I will see you in January.
Accomidates every question with th‚ best answer they possible can
Mrs. Diane that works at the location I got to is so pleasant and she knows her job.
Friendly service and helpful staff. Quick and efficient. Would recommend to others.
Very friendly.warm spirit
Make u feel like family
I give Ms Dianne Hicks a perfect score of 10, she made me feel so welcomed, this was my first time filing with Jackson Hewitt and I had just had a baby and she was so concerned and very helpful, and explained alot to me that I wasn't explained to before where I was going before, I will be coming back to her again next year and years after. Thank you Ms hicks for all your help.
This was my first year using Jackson Hewitt, I was referred to you all by a friend and she told me to ask for Ms Dianne Hicks, and as I did , and once I got there I felt so much love, we started to talking about Fort Worth Texas and I knew I came to the right place, because everywhere else I would go they wouldn't talk to you or ask you any question about your life and how are things going with me. I will be coming back to Jackson Hewitt from now on. I give Dianne Hicks a perfect 10 for all she done for me.
Mrs Hicks does all she can to get the most money back she is very friendly
I rate this office a 10 because it they were friendly and provided speedy service.
I've been coming for years. Great service
The staff is always friendly helpful help me understanding everything that’s going on ,very professional
friedly place doesnt take very long
I always receive great service and my tax preparer is always helpful and nice. This is my second year filling with Jackson Hewitt.
The service was amazing and very helpful. She explained everything that was going on and really made it so that I understood what was taking place and being filed
Very nice people and do the right job to satisfy there customers.
Because they get you back more money and they are friendly and I had no waiting in line and I enjoyed the visit and Jackson Hewitt is closer to my home
Fast friendly service
They where good and friendly
Very nice people & clean environment it took no time to file my taxes
I love my Tax Pro! She is the best,has been preparing my taxes for 6 years. When I first met Mrs. Diane Hicks, I was hesitant about her preparing my taxes because Mrs. Myrtle Veasey whom was there before Mrs. Diane and I was a return customer of hers also. Mrs. Diane will be my tax lady until she leaves and I hope she doesnÕt.
Because the customer service is good
I would so gladly give my tax Professional Dianne Hicks all 10's she always does my taxes and I live in Lake Charles Louisiania and I was looking for her , she always does a great Job, very professional and always have great things to say when you see her, very friendly, tells you straight up what's what. If I could I would give her my heart, but for now perfect 10 all across. Keep up the great work Mrs Hicks, don't let no one or nothing change you I love that smile always happy.
I would recommend Tyler Erwin to all my friends and family because Mrs. Hicks was very fast and accurate, and So friendly, this was my first time filing taxes and I was very afraid, but she walked me thru each and everything that she was doing, and she explained so much to me. I give her and her office 10's all the way.
I had used Jackson Hewitt many years ago and this last year I tried doing them on my own, but I just couldn't get the satisfaction from online like I did when I came to Dianne Hicks in 2016. I missed the friendly atomsphere and conversations, online don't have conversations like she have. I give her a perfect score of 100 and 10's on everything.
I had originally went across the street this Morning to Rita's Tax Service, but no one was there, so as I proceeded to my car, this young lady across the street came out of her office and called me over to Jackson Hewitt, I am so thankful I listened and came across the street, This young lady Dianne Hicks as she introduced herself to me helped me alot, I have never gotten a refund in about 5 years with the company next door, I was so exiceited to hear you're getting a refund even though it wasn't alot but it was enough for me. I will gladly recommend Jackson Hewitt to anyone.
Very good service
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.