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|Monday||1:00PM - 7:00PM|
|Wednesday||11:00AM - 5:00PM|
|Friday||11:00AM - 5:00PM|
What others are saying..
I was happy with the service we received.
This is probably the 5th time going there. I always been treated very fairly.
My agent was very professional, efficient, and informative. This was the fastest and relaxing tax filing I've ever experienced. Multiple locations was definitely a plus.
Very professional & great customer service to client. Answered our questions
Always given outstanding service.
Because we have gone to this same location for years & have received 100% customer service. Glad we are able to have the same person do our taxes and feel secure & comfortable.
The representatives make it a not so scary experience. They carry a great amount of knowledge that is shared which only results in the favor of the client.
Because jackson hewitt did an amazing job on my income tax and i will most definitely tell a friend so they can be as happy as i was!!!
Fast friendly and convenient,
Very good service and extremely friendly. Their service was most defitnely the greatest I've experienced this far.
The timeliness and quality of the service that I received from Mrs. plumb - excellent!
All questions answered. Painless, full-service on short notice from the same guy I've seen for many years.
Exelente! servicio personal muy amable y contestan todas tus preguntas.100% recomendable
As soon as i walk through the door at Jackson Hewitt I'm greeted with a friendly smile.in all the years I've had muy taxes prepared with this company i have never had a bad experience nor have i had problems with my tax return.because professional well educated people are doing a job well done.
My tax advisor was very knowledgeable and answered all my questions. Very friendly made me feel comfortable. Like a friend not just a customer. I will definitely return!!
Ever since we went to Jackson Hewitt Tax Service, we have been pleased with their service. They explain in detail all your benefits and all the latest changes that have occur in preparing your Taxes. This to us is a Customer Service Value.
Know how there stuff
Alfredo was very nice, and quite patient with us, as we weren't quite prepared with all the info we needed for him to do our tax preparation. He also answered all of our questions with confidence.
They are the best service there is. The agents are very professional and helpful.
Great customer service
my amables y eficiente servicio
They always treat me very well and are very friendly and greeting to the customers
Good customer service not only that it was fast and easy. They also explained in detail everything and answered every question I had and made sure I understand
Fast and great freindly customer assistance !
Friendly and they know what they're doing
The service during the initial sit down is amazing and informative. The Gold Gaurantee is something I bank on every year.
Great customer service
Fast accurate service. The preparers are friendly, knowledgeable, and accurate. I have used many years with no issues whatsoever!
The staff was very friendly a d helpful. The tax person answered all y questions.
Cause its fast and easy with jackson hewitt. Very professional. Have a great day. Thank you
Awesome service great communication skills
Customer service was great ???? It was quick and easy
Very nice people and good customer service. Will go back to do my taxes and recommend family and friends.
Always friendly customer service
The very great people to go to very nice I go every year and they give me as much as I can I recommend this place to anyone
Been using for years and have never been disappointed
Fast and Ez . Workers are friendly.
Very good service and friendly.
I great fast and friendly service. No wait time.
Fast and Friendly Staff
Fast as easy
Alfredo was very efficient and knowledgeable
My tax preparer was very knowledgeable and was able to answer my questions.
People are courteous and professional
Fast and easy
Good and quick service
Because I've been going to Jackson Hewitt for over so six years now and it's always fast and easy to file my taxes!
Fast and easy process. Wasn’t caught up waiting for hours. Friendly employees.
The information is always in great condition. And get my money on perfect time.
Due to them being so friendly & explain each detail by detail .
They are friendly fast and take walk ins and appointments
Not only was the process explained in detail, but it was done in a timely manner.
I didn't get my advance
I like the way they treat people
I feel very strongly that y’all have very good personal todo a out standing job over all keep up the good. Work Thanks
The agent was very informative she actually got me in and out with in 15mins. I was her 9 client of the day
Very friendly. They took the time to explain all my question. I felt very at ease.
The entire staff was very helpful and friendly. And there were no long waits it was fast and easy.
Suzie is an experience person kind and easy to talk to
I love the service I get. I always leave satisfied. And the employees are awesome.
The people where very friendly
Very fast tax preparation, no appointments needed, friendly service as well as loan cash advanced offered.
fast and friendly service
Very knowledgeable and helpful in making sure we had all necessary documents to complete out tax return.
Awesome service fun friendly people. Very fast service. And great company!!
Always a quick, thorough, and pleasurable experience. I, as well as my family, have been loyal customers for years. It's the only place I'll go knowing I'll get the most out of my refund. Thank you Jackson Hewitt!
Susie is extremely knowledgeable
fast costumer service. They agent explains as he goes
I sent my mom and brother linda carrasco and mark carrasco..yall fair fast and handle my taxes every year.so i informed them how quick and respectful yall were ..been..they just went two days ago..
The employees at the location I visited were very knowledgeable and prompt. I felt comfortable asking questions and felt like I got the correct answers, I have been getting my taxes done at this location for 9 years and refer all my friends and family. The office also is very clean and professional looking.
Fast, informative,professional sevice.
Fast accurate excellent service.
Great service and extremely knowledgeable! Been using this location for over 7 years.
Great customer service
Fast and friendly. I was greeted with smiles and all my questions answered.
First of all very polite people. The service fast and informative. The tax preparer provided explanations to all my questions. Excellent and professional experience.
Expertise in helping us very knowledgeable
Everything is broken down and perfectly explained. All of my questions about my taxes were answered and I know understand a bit more about my taxes.
Knowledgeable about my taxes exceptions.
I like the fact that this is several locations to choice from it helps there was one near me.
very friendly & helpful
JH always takes care of our tax needs
Great customer service
Been going since I was able to file. Staff is always friendly
Easy process year after year
They all are very helpful and friendly despite being busy.
Very helpful and explained everything to me
Because I have been going to Jackson Hewitt for years and I’m very satisfied every year
Knowledgeable representatives and friendly also
Very helping and friendly!
Very knowledgeable and friendly
The people have always been very kind . I personally haven?t had any problems with any employees. I?ve been coming to Jackson Hewitt for many many years and continue to do so . .
The tax preparer was very helpful. She explained everything in detail, step by step and answered all my questions. She was also friendly and made me laugh.
Great staff, they were friendly and greeted me in such a nice and friendly manner, helped me out right away
I love Jackson Hewitt I have always done my taxes through them. I have nedver had an issue. The employees are always so nice an knowledgeable.
Great service,very quick and dependable when you need them!
Fast and friendly
Because I have gone there for years and I trust them
The service I received was really good and I was very please
The customer service was great
The staff is fast and friendly. Also thier very professional and knowledgeable. In the last 6 years I've filed my taxes with Jackson Hewitt I haven't had any problems. Wouldn't do my taxes anywhere else. #TeamJacksonHewitt
I always receive great service. This is why I continue to come back year after year.
They are so friendly and helpful. They have always gotten me a good refund .
Very friendly and helpful with concerns that I had
Ive been with yall 6 years. I like the customer service provided. I also like the refund advance that is offered every year. I really like that the representative doing my taxes explains everything as they are doing taxes.
Great customer service
Muy bien servicio
Fast and as
The person that assisted me was nice and answered any questions that I had.
you all are amazing
Preparer was professional and friendly and very efficient.
Because she was efficient and friend
Workers are efficient, and willing to help explain, and walk you through the process.
IÕve filed here for years never had any issues with the preparer or my return. Great people!
Courteous, friendly and fast.
I'm just extremely satisfied with the service.
MS. SUSAN has helped us with our Taxes every year she has always been very professional very prompt gets us in and out she's like part of our family.
Only because I have been filing with the same woman for 20+ years and I have always had awesome Refunds.. Thanks Suzie Plumb??
Great customer service, friendly environment. The staff made us feel welcomed, like we had known them prior to coming in.
I really like the way I wats treated the best tax place ever
Quick, friendly service. Very informative and detailed with everything. And no long waiting...
Jackson Hewitt was fast, friendly and made sure i got the funds that i deserved to get.
Super nice talkative very fast and I was happy with what I got
Very friendly service and answer questions explanatory
The staff is very knowledgeable and patient with any questions asked.
Fast great service have many offers and never had any problems
I've trusted the company for years. Never have any issues. More help in the local offices would be greatly appreciated is all, so the wait times are shorter.
I’ve been coming here for over 15yrs. I will only do my taxes with Susie she is the best!
Good customer service , on time.
I have been going to Susie Plumb for years and she is absolutely hands down the best. She knows how to be efficient, effective, and expedite quickly. I don’t go anywhere else!
Great quick reliable service
Suzie is the best!
My representative was awesome my tax preparation lady was great will be good night back next year
Our tax preparer is very knowledgeable and always very helpful. We really like that she remembers us and gives us her undivided attention.
I have done my taxes for a couple of years there and they always have done a great job.
Jackson Hewitt has done my taxes for 4 years I love them
We have been going to the same office for many years and we have always had such a warm welcome as well as excellent service. Very nice place to go.
Matt explained every question I had
Friendly & informed tax preparers
The preparation was expert. Feel confident
Por que me ayudaron muy bien cuando estube ahi con mis veneficios que deberia de recivir
Simply on account of the representative who helps us each year. She is knowledgeable and competent and always leaves us feeling confident that our taxes have been prepared correctly and with little scope for error.
We had gone away from your services but we realized our error and came back.
They take the time to explain each and every tax question.
Great customer service! Very polite and helpful! Made me feel very welcome. Tax preparer Suzie was very knowledgeable and I had no worries or complaints.
Miss Susie from Jackson Hewitt was very very professional. She handled my paperwork extremely fast also friendly. Also got me more than I expected. I went to other competitors back in the day and they gave me the run-around. This is my fifth or sixth year with Jackson Hewitt. Thank you Miss Susie for taking care of my family
I think they do a good job..
My tax preparer Suzie is so knowledgeable and humble. Beengoing to Jackson Hewitt for years.
Didn?t have to wait long, Preparer was very knowledgeable and explained everything very well.
Fast and knowledgeable, even opened early since i was outside waiting. And as always very accurate.
Suzie Plumb is the Michael Jordan Of most knowledgeable, professional tax prepared specialist
Love Suzy. Go back every year just for her.
Good service and fast
Michelle was so helpful in preparing my tax return. I was really impressed. I would refer her to anyone.
Everything is explained as to why when n how of changes that are taking place wheather these changes are to our advantage n etc.
You have the best tax preparer with Susie at the NW Loop 410 location in SA Texas
BECAUSE OF SUZETTE WHO TOOK AND HAS TAKEN GREAT CARE OF US FOR YEARS.
I will tell a friend or relative to your tax service! Best service ever!
Quick and friendly service. That is why I have been going there for over 10 years.
Having someone to explain things in terms you understand, to have someone take the time with you to look into everything you qualify for. Every time I have used the services I have always had such a great experience with my tax pro being professional and curtious
Staff was very helpful and knowledgeable throught the process
The representative was helpful and patient. She answered all my questions to my satisfaction.
I would recommend they see Suzie on Ingram Rd because she is highly knowledgeable with complex returns.
The hospitality of the agent remembering your name and making everything simple. The process is not complicated.
Everyone is so nice. They explain everything and are thorough. Matt helped me yesterday and he was fantastic.
Miss Laugesen Was very helpful she told me things I didn't even know about income tax and retirement she gave me some advice about putting money aside for retirement that was very helpful and I didn't know what she told me and she answered all my questions if she did it with a smile
The workers there are so helpful they will help you with anything you need or have all of the answers to any of your questions. Also very nice and friendly company
Very detailed and professionalism impressive.
It was fast. And she saved me $500. Thank you suzie
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.