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|Monday||11:00AM - 5:00PM|
|Tuesday||11:00AM - 5:00PM|
|Wednesday||11:00AM - 5:00PM|
|Thursday||11:00AM - 5:00PM|
|Friday||11:00AM - 5:00PM|
What others are saying..
For a whole month i tried to file my taxes by myself online for the first time.I became flustrated and upset and finally gave up .I came to Jackson Hewitt where i had filed three years prior. They filed my taxes with great customer service in less than 15 minutes.
The young lady that helped me was very friendly and knowledgeable. She answered all of my questions.
It was a quick and easy way to get our taxes done. We had a great agent to work with!
Have been going to JH for a few years already and the Times I've have gone they ha e been very helpful in papering my return.
Great service, however the cost to do the taxes are enormous.
I have had Jennifer Coffee in San Antonio do my taxes since 2011. I went this year and took my sister, June Haar and my friend, Jene Liaci. I have also taken my daughter, Joy Martinez. I have been so pleased with Jennifer's work, I am happy to take others to her. She is skilled, warm and is very helpful to get our taxes done well. She calls each year and reminds me to make my appointment so that my taxes are always on time and never questioned. I appreciate it.
JH found every deduction I was eligible for. Even ones I didn't know about. Friendly, fast, knowledgeable.
The person that work my taxes is very professional, very helpful, and most of all you can tell she likes what she does.
Very friendly, welcoming. Easy to work with. Up to date changes. Convenient times available.
Mrs. Coffee has a great attitude and works with everyone who walks in with tax preparations regardless of the severity of the issues. All the staff is friendly and works together as a team to make the process easier and faster.
It was so simple and easy no wait time everyone was so nice and helpful friendly place was nice and clean and they actually cared and answered all my questions even if they weren't about taxes
Friendly staff and very knowledgeable
The person who helped me was great she was quick friendly I loved it I will be going back if she is there.
Always professional. But make you feel like family
Extremely professional service, knowledgeable and even though my taxes were a bit complicated, I am fully satisfied with my tax preparer!
It was fast and easy..the lady who did my taxes was friendly and knowlegeable. The wait was not long.
Very good service and very fast on doing your taxes. at the same time They know how to get you the most money ! I will keep coming
Jackson Hewitt has help me and my family for years. They allways do a great job.
Jackson Hewitt Tax service has always answered all my questions and I always have a lot of questions for my tax preparer. They are up to date on all the new Tax information for the year. Thank you Jackson Hewitt.
Because they always help me with what I want. And they always satisfy my holiday needs.
Because they always take care of me well..n explain everything in detail n help me when I'm in need
Locations help out.
I've been doing taxes with Jackson Hewitt for The Last 5 Years I love the results always get the maximum refund great customer service
Staff was very kind, knowledgeable, and ensured I new about all services available to me.
I've had JH do my taxes for a Decade and a half now. They make it easier every year! John Martisek in Beeville,Texas is the best! JH agent.
Comes in handy
The perks y'all offer . The staff is very helpful and explain well
I've been with u for 9 years have had no problems
Very helpful place to go
I have been going to Jackson Hewitt for the past 10 yes and every time I go I am always welcome with a smile and I never have any problems great place to go
Provided quick and hassle free service.
Very friendly staff
I like the service and I've been using it for years
They were very helpful and they were very polite and the wait wasnt that long.
Quick and friendly and accurate
Jackson Hewitt preparers are informative and know how to get the most back on your tax return..
Because there fast and very good on what they do. They well get to bottom of every question.
Gret atmoshere an move quickly,awsome people
Good costumer services
They work so well with their customers & the way the process is to file your taxes is always quick and easy.
Me and my family have been going to Jackson Hewitt for over 12 years.
Fast friendly knowledgeable
Ms. Coffee was very professional and explained how it works and what will be needed to orepare taxes. She was nice and didn't rush me out and if I had any questions I could call her.
Nice friendly ppl greeted me as soon as I walked in would recommend to other ppl about the wonderful service this place provided for me thanks you guys...
Because never have any issues staff is awesome
We have used Jackson Hewitt for over 30 years. Very reliable and always get the highest refund.
The company was extremely professional and took their time with my tax information, verified and explained all steps as simple as possible.
Good service. No lines and staff was friendly.
Excellent service very friendly
Professional and fast
Fast and efficient. They saw everyone in a quick pace and knew what they were doing and there were no technical difficulties
Fast, easy, and very friendly service
It was easy and fast and the people are really nice
I have been doing my job taxes with your company over 15years, recommended my family and friends. Who now continue to use your company. We have all been satisfied with the customer service and experience of everyone.
The service was great!
They are very friendly, never make mistakes and always guarantee!
They were fast and very knowledgeable. I was please with the services.
Te atienden muy bien y te ayudan con todo lo lo q necesites
I am extremely satisfied with the work Jackson Hewitt does for their customers and that's why I would recommend Jackson Hewitt.
Overall great experience
They are very professional and will any money up front if you qualify and there's hardly no wait time I give them 104 customer service
Been going there for 10 years now. Always get the max back and good representive to help you with any questions or concerns.
Because they have awesome service
very informative and helpul. not a long wait time. explains in detail why refund had changed thru out the years.
Representative was ever nice and helpful.
Fast, Friendly service
Efficient,customer support, friendly staff. I have been using Jackson Hewitt for years. Trust is a big key in my choice. I timely manners, answered all my questions and explained each detail too me. Will not use anyone else.
It was fast
Was an excellent experience
Always a professional and they always explain the details of what your refund entails.. I have been doing my taxes for 12 years now and i will keep coming back..
Very friendly fast and courteous always willing to answer your questions make you feel like one of the family
Jenny Coffey and her team provide outstanding service to their customers. They are aware of the latest IRS changes and offer solid advice to their customers. We feel highly confident to have Jenny's team do our taxes!
Very much so
They are very nice
I had no problem doing my taxes here at jh this lady knew wat she wuz doing &friendly not like wer i had went to last wk they gave me a hard time to do my taxes now i must go let them knw to unsave my info. Frm computer.
knows what their doing
You A good company
Simple... fast and friendly people. No wait times and extremely knowledgeable staff
People who help you with your taxes are nice people
My representative was very attentive and knowledgeable. She reviewed every detail to ensure everything was current and accurate. This made me feel secure, this is why I have been returning to Jackson Hewitt for years now.
Tax preparer helped us out tremendously. She was really helpful when we didn't even know how to file by mail. Thank u
My tax lady Jennifer Coffee is super awesome and knows what she is doing
The service was fast and professional. Our tax pro Alexis Guerrero was nice & direct.
Fast, reliable and my tax preparer is a joy to work with every year.
Efficient and professional service
Good service the workers good help
Because of your staff. Jennifer is an outstanding tax preparer. I’ve been loyally using her at the Fredericksburg Rd location in San Antonio for many years.
The accountants are very courteous and listen closely to our conversation. She is accurate on the forms needed for our changing annual needs.
Helped me Moore then needed o wen from having 87 dollars to 678
We love the expertise service given us by Jennifer. She is so helpful and friendly. We look forward to seeing her every year bec we know our taxes will be filed correctly.
It was fast and easy and our representative was awesome, just overall great experience.
They are very good the help me I make it to her I understand the bank card.
They give great service
Quick couteous employees..used this service for years and am highly satisfied with the results..My tax preparer is tge best...I will always use her services...
Fantastic staff who places the client first
They are good at what they do and stand behind their work.
because its awesome
Because they are great workers there and they explain everything you need to know.and over all a great company and I will continue to do my taxes with them and recommend them to anyone I come across..
They're always so nice and very helpful. When I make appt they always make sure I'm taken care of. Even the walk ins, they just take care of people
Fast and friendly Mrs love is so nice to us for the past 14 years
They are usually fast and friendly.
My experience has as ways been excellent. The tax prepares at my local office are all friendly and great each customer with a smile.
Great costumer service
Fast friendly and answered any questions I had for them and always let me know what was going on
My tax rep. was so helpful and and took the time to answer my questions without skiping a beat .
The office i went to did a great job helping me with my tax return.
I never have experienced any troubles. Everyone always pleasant.
Now they have more workers.also Christmas loans ...the workers were respectful. The office was clean and orderly.also helpful workers
Tax preparer was nice and courteous. Explained through the whole process and came across very genuine about everything we talked about.
It?s fast and easy service
I had a great experience with jackson hewitt. I was able to walk in without appointment and file my taxes hassle free. I will definitely recommend my family and friends to file here.
Fast, great customer service
Service was fast and friendly
Good customer service
This is our 5th year filing with Jackson Hewitt and I?ve never felt so confident knowing everything I learned about my taxes this time.
Got great help
The service was great and fast.
Great customer service!
Jennifer is great and knows what she is doing
I Have gone to jackson hewitt for years and i'm satisfied with there service. they are always friendly and trying to help you as much as they can.
Jennifer has done my taxes for about 7 years and I won?t have any one else do them
Because my taxes are done right, they try to get you every tax break you deserve
They been taking care me for the past 11 years..... Great job!!!!!
Faat and freindly
she was nice and knew what she was doing
Very professional..They seen the me at my appointment time they also got me and out at a very reasonable Time frame.. great job keep up the fantastic work
Good customer service
Very fast and friendly staff
People are professional and kind they explain everything step by step.
Very friendly, understanding that most people are not to familiar with tax do and don't. But Jackson Hewitt makes sure you walk out knowing you did something right with your taxes.
I have been filing with JH for years now and I always leave the office a very happy customer. There services are the most professional and they always do there best to make every customer a first priority. I have never left with out full knowledge of my taxes.
The office in San Antonio, Tx..J.coffee,has ALWAYS been Very professional and outstanding service
Great customer service and knowledge. I have never had anything come back that was incorrect.
Always a great environment, every time I walk in I am greeted with happy smiles. The process is always quick and fast but not without explaining to me everything that is being processed and the results.
The staff is always nice and friendly
Great place to do taxes they are fast and really nice ppl working there
Great customer service! Very helpful and professional!
Never fail to provide all information that is needed and service is great!!! Always come every year bc of the customer service I get! Coming back next year!
Amazing tax people. Ive come to jennifer coffee for two years now. Super friendly and explains EVERYTHING
Jennifer was nice and friendly greeted me as soon as I walked in for my 11:30am Appt.
Very professional and polite. Explained everything so I was able to understand. Alexis was a dream.!!!!!!!
Because they are very helpful and go over and explain your return
Fast service and wait, friendly representatives, accurate tax assessment.
They were fast and polite felt welcomed. They knew what they were doing
Staff were friendly and professional and quick
Have been with them for 10yrs now.
Quick and easy
I got excellent service over the phone and I got excellent service in person once I got to the location at Fredericksburg Thank you and I will be back to this location next year even though it is a lil distance from me.
I had some problems last year with the tax returns but I was recommended to a new person and she was definitely knowledgeable what she was doing.
They are always very helpful and the wait is not long they always get me back the most and I’m very happy with there since customer service.
Jennifer and staff are great people, always smiling and very friendly, 2nd year and Jennifer takes her time explaining my w2 papers.
Service is great. Friendly people. Alexis answered all questions and explained in words I could understand.
Good overall,,,just the American Express card is not convenient for getting cash from
Cause jennifer is so nice
Good service very quick
Great service Jennifer is the best
Out going ppl
Great people great service very satisfied with gos everything worked out
Good quick service
Great tax people who really help
I file every year with Jackson Hewitt and I'm always satisfied with the amount I receive and my tax pro is the best
I like the service.
They are nice they listen to the customer and talk to you like your family
Fast and knowledgeable
The lady that helped me was amazing explained everything in detail helped me with everything she could she was very friendly made my stay feel very welcome while I was there and I feel this is the place to do your taxes
The workers are very friendly. For it being my first time there I am proud to say I liked getting my taxes done with the help from the workers.
Buen servicio profesional
In the past, we have used other agencies/cpa's, etc and have had issues. About 5 years ago, we decided to use Jackson Hewitt even though it is pricier. We have been very pleased with the advice given, personal and thoughtful manner and the friendly atmosphere. I once used the in store pop up shop and was very displeased as the agent charged me twice. Jennifer at the REAL store on Fredericksburg corrected it for me immediately. She is an excellent agent and she has prepared our taxes every year except one. She is great!!
The lady who helped us was very interactive while doing our taxes and explained everything in detail.
Agent was awesome!
LAURA DEL REFUGIO
There are always helpful
They always do a good job
TheyÕre really good. Professional. And make sure you understand everything thatÕs going on
Experienced tax preparer, he knows his job, well informed and friendly
They do your taxes with amazing etiquette and quickness they also give you recommendations to help you and your family
The lady knew what she was doing and asked me a lot of questions to help me get more on my return. She was also patient while I would look for things in my records and carried on a polite conversation.
Cause y'all do a good job in have for many years for me and my husband
They had all the answers
she was very knowledgeable about our needs and data needed
The people where friendly and very helpful. Along with patient with the Kids as we filed our taxes
I go to the Frederickburg store EVERY year and Jennifer helps me. She is personable, we chit chat while processing my return. It is a nice experience when I walk into that store and see her, I am at ease knowing she is there. I would come back another day if she wasn't there-and I AM SERIOUS. I had a bad privacy issue at the Thousand Oaks store years ago, and swore I would never go there again-and I haven't.
Very friendly first time doing my taxes and they were very helpful for me being clueless on what I was doing
I like the way I was treated.
they are very professional and quick in filing your taxes.
I request the same person every year because she is accurate and efficient
Great customer service and always work hard to get us the best return possible!
Thorough, & easy to work with.
Great service. They helped me get the most money I could with my tax return
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.