Please log in or sign up
What others are saying..
They were able and knowledgeable enough to find deductions we would not have known about to get us our first refund in many years
Yes, fast service and friendly staff
For the great customer service provided each time I file my taxes. Also they stand behind their service.
For one we have gone to you for years and have always been very satisfied. This time it was a different person that did our taxes. We had a concern as to being able to claim something and the agent went above and beyond to try to in find this out for us. He gave us all the time we needed. He was excellent. I rate him a 10+.
Friendly, accommodating, and knowledgeable.
The gentleman was friendly, knowlegeable, and helpful. The whole process was done efficiently.
the knowledge, professionalism, friendliness, etc. of Mr. Roger Smith, Marbach Road Jackson Hewitt office, San Antonio, Texas.
The rep was great into what he was doing, asked questions about any deductible I may receive and get for the best way for me to receive my refund?
Because they are affordable, their customer service is awesome and they are fast
I had nonproblem with the last that helped me, she was very helpful
Customer service is superior
Good experience the people and they explain everything
Jackson hewitt not only has great customer skills with very polite employees but they always deliver what they say they deliver. Every year they just keep surprising me with something new !
They are very poliet and fast service and great conversation and they make sure you are taking care of
The staff is very patient and helps us understand the changes in filing in a way I can understand it.
They are friendly and I like going !!!
Very accurate and service was good. I've been with Jackson Hewitt for about 4 years now and they deliver as promised.
Very good customerservice and promt
the service is quick and the preparers are friendly and thorough
They explain everything, down to the detail for those who don’t know what they are doing .
I've been using this company for over ten years. I always have an amazing experience. Friendly, fast, accurate, and affordable!
Preparer is very friendly & knowledgeable.
Friendly and good customer service very helpful
Very professional. Go over your taxes thoroughly. Step by step. Kind people
I've been a loyal customer for years and the customer service is tip top
The man who help me with muc my refund was very helpful, i really feel like he helped me the best of his ability, it was quick and easy. I will definitely refer some friends there
been using them for a number of years and really like the service
Fast and easy Reliable..
The tax preparation went super smooth, they were polite and were able to educate me on certain subjects that I was fuzzy on when it comes to submitting your tax return
Good customer service
If been coming for years , very professional , fast ,and extremely knowledgeable and friendly staff
Jackson Hewitt is a friendly and calm environment, unlike some tax places that make you feel uncomfortable.
Great service . Was real friendly not rude at all and help me out with alot of questions I had . Not only did I file my taxes in quick fast easy way I also gain knowledge from your employee. I recommend coming again .
Because they r friend and helping and they well work for u. And the always make me and my family feel welcome thk u Jackson Hewitt
Because everyone is so nice
They Helped me get my taxs done faster and they offered the.Advance which is a awesome and very useful
We got more money than expected
the staff is awesome
They are very helpful and very pleasant to work with!
Great service and advice on what can and can not be deducted and over all knowledge of tax laws
They made it fast and easy, very helpfu
Our Agent is very profesional and friendly !
Hassle free, easy to schedule.
We?ve been a client for more than 8 years and appreciate the time Roger dedicated to get our taxes done.
I?ve yes Jackson Hewitt for 4 years in a row great survive every time.
I?ve never had a issue with JH, the Representative is very friendly and helpful with any questions or concerns.
Agent was great in explaining my taxes
My rep is always friendly. Makes you feel at ease. Doesn’t make you feel rushed.
The man who prepared our taxes was very thorough, very helpful, and took the time to answer questions. He seemed genuinely interested in making sure we obtained the maximum refund to which we were entitled.
Great Customer Service. The agent on Marbach in San Antonio Suite 111 was patient. Eileen and Roger are awesome. I will be back next year. Recommening to friends and family.
The person that prepared my taxes knee my wife and I already. Somethings changed with our W2's and asked is if we were missing something. When we told him no he said "ok, I remember last year that Carlos was in school"
The staff is amazing They are very knowledgeable and helpful We’ve never had a better experience anywhere else
Good service and great friendly workers
I itemize my taxes and it doesn't take a lot of time to complete my taxes.
All our information is saved in the system so it is very quick and painless to get our taxes done.
Great customer service , fast, easy, convenient and locations all over
The tax preparer knows everything about taxes and the service is great. Makes you feel really good
Jackson Hewitt has helped me get more back on my return then if I had done the return on my own.
FIRST OF ALL THEY WERE VERY FRIENDLY..AND TALKED TO U SO U WOULD UNDERSTAND THE WAY THEY DID UR TAXES AND EXPLAINED ON HOW U GOT WHAT U GOT ON UR REFUND
They quick and very helpful I left last year but came back this year that is how much I?m satisfied with your services.thank you I?ll be back next year.
Extremely patient and kind, very private, cause they respect everyone privacy. And not a long wait time
Very informative child credit and tax laws
I have been doing my Taxes at the same location for over 15years. I have recommended friends and family.
Because I have been with you for 5 years or so, the employees are polite and answers any of my concerns and explain each step of the process for better un
Because they are very helpful and very respectful and can give you the information you need
You guys have great workers .. they go into every detail and explain everything about your taxes and other stuff
The service i was provided was fast and the tax professional made it easy to understand the new tax laws
Very helpful and insightful
Friendly staff, very knowledgeable.
Soy clienta fija y siempre e salido de allí con un buen servicio brindado por sus agentes de taxes.
Fast friendly service There when I really needed it
The refund advance is easy
Very quick and accurate and good customer service skills.
Fast friendly helpful people they actually know how to help you and save you money and get the most out of your tax return
The service was great!!! I did not use u last yr but have done so previously for yrs. I will never go anywhere else !!! The office even got pizza for ppl waiting due to the wait. They kept apologizing but helped EVERYONE!!! AMAZING CUSTOMER SERVICE
Great service and fast
I've been going to Jackson Hewitt for the past three years I please maybe four and it's always been quick and easy, they are very friendly and will explain every detail that's needed to know different ways of getting paid. but it's best to get a
Im likely to recommend Jackson Hewitt the only thing thats stops me from a 10 is the price
Friendly And fast
Fast and friendly service. The staff seems to always remember you even though they see you maybe twice a yearr
I like Jackson Hewitt. I've been coming here the past for 4 years. And they helped me every time to make back more tax money and answer all my questions. Also give me great tips to save and not pay to much the next year. Thank you Jackson Hewitt.
Have never been to JH the gentleman that helped up was so helpful answered all our questions and concerns
We've been going there for a number of years and never had any issues
they're knowledgeable of their work friendly
Well I?ve been going there for many years and never have I had a bad experience
Make you feel comfortable and let you know everything up front like no hidden fees.
Because Jackson Hewitt offers great and friendly service.
They are very helpful. The process is quick and easy.
They are quick and easily answer all your questions
Very polite because the hospitality they carry and always trying to make your visit efficient and giving you the peace of mind they are here for you.
Great service and agent explained my return in detail. Made my experience nice and easy.
Very helpful answered all my questions
Roger is very helpful and friendly. I've been coming to same location for the pass 7 years.
Just for the reason, he made us feel comfortable, made us feel like he cares. He took the time to explain all the details covering our taxes for the 2018 year.
Just that they are very friendly and always loyal to their customers
Great customer service , like the emails an updates they send you on a daily basis
They’re amazing! Always caring about the customer. I’ve been a Jackson Hewitt customer for a couple of years. I’m not going anywhere else!
The gentleman that was very detailed and helpful
He did good job and he explained everything correct
Porque el servicio es muy Profesional
Representatives were very informative and friendly.
The representative was very personable and caring. I had many questions and he took the time to listen and to not only answer but to explain and give reasoning. He made me feel confident in my decision to choose JH to file my taxes.
Quick, friendly, and very professional experience.
I've been with JH for years and has always been well taken care of every time
Good workers honest friendly accurate
Was friendly and nice
Very cost efficient, and the man who prepared my taxes was quick, but paid attention to detail
The agent was very friendly and helpful.Answered all my questions,,I was done with my taxes in a very timley and professional manner...I will go back....My only draw back is the cost for preperation cost///418.00...Thats alot,
I have been coming here e BC dry year yo to my taxes. It quick and easy. Staff is always knowledgeable and courteous.
He was amazing and explained everything to me. I felt like we were doing it together and he really cared
The professionalism and knowledge of all agents
The staff is very friendly very helpful if you have any questions they try to answer at their best knowledge .
Good service, friendly staff
Convenient location, great service and knowledgeable staff
Outstanding service, friendly and very knowledgeable.
They're good at what they do and very nice and polite and do the best they can.
Me gusta el modo de como Tratan la gete
Great customer service and very helpful with answering my questions.
Because of great environment. Very Knowledgeable Staff always going above and beyond for their customers. And very speedy service in and out unlike other places.
Service was fast & friendly, knowledgeable in tax law
Was good se
They are friendly and take time to make sure they meet your needs. I was very impressed.
Friendly people,i first came just to ask questions,and they were so helpful,when i came to do my taxes the lady that did it explained everything to me.
very informative and very fast service.
The service was great. Quick and simple
They were really friendly and knew their stuff.
They are able to get some of their refund in advance and the workers were bery nice
Friendly, helpful and very affordable
He was very fast and helpful.
The customer service was amazing
Cause it fast and convent
Michelle Martinez turned my frown upside down:)
I have been going to the same location for years and have always gotten great service every time.
Very very helpful people
The tax preparer was nice and efficient. All our information was saved on the system.
She was great
The employees are so nice explained every thing in detail and the service is super fast for a cash advance i left the place at 7pm by 7:12 i had the advance in my card. I was so happy.
They are very considerate
EILEEN HAS TAKEN CARE OF MY TAXES 2 YEARS IN A ROW. IT SEEMS LIKE IT'S HER RETURN WE'RE WORKING ON. IF I FORGET SOMETHING SHE ALREADY HAS IT. SHE'S JUST AWESOME. SHE NEEDS TIME OFF WITH PAY AND A GIFT CARD OF HER CHOOSING. ROGER IS ALSO A GREAT HELP. IF EILEEN DOESN'T KNOW WE CAN COUNT ON ROFER. IT'S SUCH A PLEASANT ENVIRONMENT TO DO TAXES. A PLACE FOR KIDS TO RELAX IS ALSO AVAILABLE.
Great service and fast
Very likely I really liked the service that was given to me gave me the most I could get out of my income
the service is always excellent
Fast and easy filling every year.
IÕm very likely to refer a friend or relative the service was excellent I will definitely be coming back next year.
I have always had a good experience when filing my taxes with Jackson Hewitt. No matter which state I was in, the representatives are knowledgeable and polite.
The jackson Hewitt employee was very detailing about the tremendous offers about our tax returns. He has successfully conviced me about their policies and gave me options to which i am very comfortable with. I felt confident to do my taxes with Jackson Hewitt.
Well service was great but I was not asked very many questions. I feel like the maybe they’re just doing their job not really there for your clients.
Aileeen was extremely helpful throughout the entire process.
Fast service. Very knowledgeable with the new tax laws. He was very helpful in suggesting ways to reduce how much tax I had to pay.
Cause they care about you
For years I have come back again and again. The knowledge of the staff is great and I am always remembered
We are always very satisfied with the professionalism at Jackson Hewitt . We always leave knowing we got the most money on our tax return . We always leave happy !
The associate who prepares my returns has been doing it for years. He is very efficient, fast, and totally up on tax laws and current conditions at the IRS. My only complaint is with other JH offices that advertise lower rates. How does this happen? It makes my wife question why I insist on using the office I use, she wants me to "look for another source".
Worth the accuracy
great customer services
They were very nice and answered all questions
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.