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What others are saying..
The representative is always very friendly and always looks for the best ways to do my taxes. She works very quickly too!
It’s fast and easy
They are great to work with . Super nice and courteous.
The lady was extremely nice and helpful with every question that I had, and putting in the application only took 20 min which is by far the fastest that I have ever had my taxes done!
The ladies that I dealt with made me feel very comfortable and confident enough to know I was in the right tax office finally.
Very friendly & understanding people
same familiar face with a smile and no attitude. she did her job her best and I could see that.
Very friendly and helpful
The tax preparer who helped my husband and I went over and beyond on providing the best options and service to help us get the most money back.
Great customer service
The help and feedback I received while going through the process was amazing.
They alway do a great job with my taxes
Easy and quick service, was able to get our taxes done in a very quick and professional manner. Have used JH for three years in a row now.
Good customer service and always great professional services
This is my third straight year! They're always accurate and friendly! And they give you all the details about the information on your return!!
They always are so friendly and answer any questions we have.
I could not believe it Dianna Thomas remembered me from last year, she even knew that I had been with Jackson Hewitt longer than anyone she knew. Even though she is older than I am, she knew that one simple thing which made my 10 etc. year with your company and enjoyable thing. She asked me about my family because she grew up with my Father on the same street, she knew me before I even took a seat. Her smile and laugh and the fact she knew about the new tax laws, made my day. I can't wait to see her next year. I called my father and guess what he didn't know Dianna but he did know Mona Lisa which is her middle name. And her smile shines when she talks about Jackson Hewitt.
I come back to Jackson Hewitt because the person that does my taxes makes sure I start keeping up with new tax laws before tax season. Dianna Thomas, reads, everything Jackson Hewitt puts out there for her clients and is aware of the changes made this year. She greets you with a smile, and treats everyone she meets like they are #1 in her books. Everyone who knows her will tell you she makes it a point to get up in church and announce where she is located and the time she is going to be there. If you are going to be late just call her she will wait on you. I love her energy, her smile, and if you are not smiling she will break out singing AT Last by Etta James. I just love her because she is also my MOM.
Very pleased with quality of service & the preparer seemed to know what they were doing,
Very friendly and explained everything in details. They spoke to me like a normal person and wasn’t just in buisness mode.
It was fast and easy and the lady was super helpful and friendly
Representative very helpful
The customer service was great and I didn't have wait. Ms.Mona Lisa was very helpful and greatly appreciated
Mona Lisa from the Marshall walmart location was very nice and explained in detail what we needed to know!
Good worker always great to customer very plait explains details wat she’s doing in what’s going with your stuff
Because your staff is nice and gets the job done
Great customer service, very nice people. they had all the answers to my questions and my taxes were done in a little over 30 minutes . love it
Very helpful and contentive and helped us understand everything that they were doing she was very nice and again very helpful
Wonderful customer service! I couldn?t be more pleased with the professionalism at Jackson Hewitt!
I like the way my account was handled. Everything was secure and in order. The person who did my taxes explained everything to me including why I had to pay this year, because of the new tax laws. It made me feel a little better about what had to be done.
Our tax processor went to so much time and trouble to help us with a claim that had some Canadian dividends. This was something new to her. She was patient, used other resources and learned something new. It was a great experience for us. Thank you Dianna Thomas from Jackson Hewitt tax service in Marshall tx at Walmart. Brad and Marye Bird.
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.