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What others are saying..
Kim Rodgers, our tax preparer, was excellent! She was very knowledgable, organized, and very pleasant to work with. Plus, she was expedient and very thorough! We had the best tax experience!
Good customer service
Have always been treated with respect and your people are super friendly.
Because it was a very easy process and lady there made it even better she was very nice and helpful!
The tax rep pays a lot of attention to the steps and she was very informative and I enjoy the experience. And I will recommend this service to coworkers and family members
Well overall I was pleased with the service how fast I got in and how simple everything was and how knowledgeable The Tax prepare was. I chose 9 only because if something was to go wrong with that friend services I would feel bad because I
Gin?sha was so professional she know what she is taking about and she give a lot of tips for filing next year. I was very satisfied with the information and service that she provided to me
Due to the professionalism of Kim. She has done my taxes for several years....Extremely effiecient .
Overall great experience, the only downside was the price that I had to pay to actually file with you all.
I have very good results and the staff are friendly and knowledge of all the tax rules.
She was friendly and vey helpful in explaining why I got that amount as return.
The customer service I received was amazing. Ginesha was outstanding. I had all of my paperwork which helped speed up her part. She was very personable, and we were able to have a great conversation while she worked. I was extremely pleased with the work and speed at which she was able to finish my taxes. I will definitely be back next year.
The people were very helpful! I have never done taxes on my own but Jackson Hewitt made it quick, easy, and simple!
My service provider presented herself and as experienced and highly knowledgable and proved to be very so.
Good customer service. Have been doing my taxes for years with you even at multiple locations since I'm a Soldier
The staff is very friendly and professional. They give each customer the time and attention it takes to accurately complete their returns! Thanks JH! Even though I waited for 3 hours, while the server was down. It was worth the wait.
They were very friendly and professional.
Their very friendly and fast past and get your taxes done correctly
Very friendly services
Your tax experts are always very helpful and full of imformation
They look over every detail.
They provide good service
Very good people who work for your company and they have great customer service skills
I have been doing my taxes for 5 years now and I can always count on the rep to knowledgeable and superb customer service.
I been filling with y'all for the last 10 years.Always on time and correct.Excellant customer service
Been with Jackson Hewitt for 10 yrs and they have good service and will help you get your refund back quickly.
They are easy to understand when they explain your case. Very fast and efficient. Respectful too. Love jackson hewitt
They're very great they help me and my wife on preparing our taxes. They broke everything down to us and took their time to make sure we completely understood the process of how they prepare everything.
She was very helpful
They make everything really easy and simple. The explanation through the whole process with the tax provider is seriously comfortable. I have had no complications the past three years!
The high level of the quality of services provided is amazing!!! The representatives are well informed and provide great customer service.
The lady Clara was super friendly, very knowledgeable and had it done in a timely manner.
My tax rep helped me by explaining how it all works and braking it all down for me
Great customer service
I Like The Way They Handle My Taxes An The Guy That Did It Gave Me Well Understanding On What Was Going On An Not Try To Fast Talk Me Im Sending All My Friends To Jackson Hewitt
The service was fast and awesome. They explained things very clearly in a way that i would easily understand
Because I’ve been with Jackson Hewitt for years. I love their service, and how they makes sure your understanding what your paperwork is saying . They service is awesome ??
I did not have to wait, someone kindly greeted me, I was seated and was satisfied with the knowledge and service from tax preparation preparer
They were really nice. Great Customer Service. Fast and Friendly. Overall Great Experience!
Maristrella did an awesome job! She has great customer service and was very friendly.
Very friendly and didn't take all day and they explained everything so I could understand
Very friendly customer service
The lady spoke clearly and was very informative on why I got as much as I did.
Gave me good info when I didnt quiet know what to do. She was patient.
She was friendly and fast.
I wasn't able to access my w2s through the website my job provided, & Josie did everything to help me access it so I could file my taxes after it took two days even though I was frustrated with my job & not be able to get it done she reassured me she would do everything she could to help & she did
great service and the tax return adavancement comes in very handy
Good customer Service and they don’t rush takes their & make sure everything done right
Being in the military has some unique time frames where you don’t always have the time to get things done during normal business hours but thanks to Jackson Hewitt being open till 2100 or 9pm helped a great deal.
It is fast and easy and all the employees are so helpful. They answer all your tax questions and always give insightful explanations. They always make you feel like a priority.
I received help that no one else was willing to offer, suggestions on how to utilize being a home owner to achieve the greatest return.
I have been coming to Jackson Hewitt for 12 years or longer. Always have a good experience. Thank you for the great experience.
It's very simple
Because they are very professional,they are very helpful. They explained everything so that I can understand and and the process was very quick and easy.
I like the good customer service in a quality that I get from the employees I like the way my texts was handled in the proper business form
Because f the ral and accuracy
I would highly recommend Ms. Pickersgill to any customer. Ms. Pickersgill provided me with a world class service.
He was extremely friendly
The guy was very friendly
The customer service is awesome, very fast and right to the point. Very helpful make sure to answer any questions you may have.
Easy, affordable. Jackson Hewitt employees work with you. Overall they make it easy for us.
Jackson Hewitt was very helpful with the completion of all our forms. Josse helped us with everything.
They were very helpful with getting my taxes filed and they were very friendly
our tax preparer was extremely more than helpful. she was very thorough and explain everything we needed to know. im sure she got us a great amount.
good customer service ! helpful and friendly
Because the worker are awesome made me feel comfortable to ask anything I didn't understand.
Fast service everything worked out perfect liked how I seen the process it took to prep
They get you back as much as possible and they are very friendly.
Because Jackson Hewitt tax employee's were very polite. They did my taxes in a fast but timely manner, and they were very honest. They also made sure to answer any comments, questions, or concerns I had to help me better understand my taxes.
They were fast and easy. They actually cared about me getting my refund.
La persona que me atendio fue bien amable y me contestaba mis preguntas y siempre me decisia que si tenia una duda qur le prrguntara
The people at Jackson Hewitt are friendly they are professionals at what they do, every question i asked they had the answer to it. They gave every information that we needed to know about when filing our tax for next year, how we can make a better return and yes the offers that Jackson Hewitt has to offer like try to win $500 just by taking a survey so i hope i win because it'll be a blessing for me and my family. Thank you.
Por clara la persona que me lo llevo habla español e ingled y nos trato muy amable
Great customer service!! Very helpful.
Quick and very knowledgeable
Always very fast and helpful.
She was amazing
I have never felt so at ease while doing my taxes not from any tax place or even turbo tax i have always had a good customer service experience i would never try anyone else. They offer me $200.00 to switch I?m not will to take that chance
It was fast n easy. I think I got the most of my refund with Them
The person that help us was professional and very respectable to me and my husband.
Great service answers questions
Easy and pain free awesome people
Great service and great worker very kind nd very helpful
Very friendly people asked me how my day was and didn’t get frustrated when I didn’t know anything about taxes!
Clara was amazing and her best to make sure i got back everything i deserved!
Great customer service and are quick with getting the taxes done
Clara, was very professional, very polite and scrutinized all my info for the best outcome!
They are good I go to them all the time when it's time for tax time love them
My tax preparer was very knowledgeable and pleasant.
My tax professional was friendly and helped me get more than what I would have gotten elsewhere, but I was not expecting the price to get my taxes done professionally here.
They were fast professional helpful n a pleasure to do business with
The tax service was fast and the tax preps was extremely friendly. They helped me with all my tax needs and I greatly appreciated it.
The reasons I will recommend Jackson Hewitt Tax Service to individuals and families that trust me is because of their friendliness, professionalism and attention to details on particulars that pertain to taxes in short.
Professional service and great attitude. The clerk was very polite and answered all my questions in a professional manner. She did make me feel comfortable and at ease.
The lady who helped prepare my taxes answered all of my questions and made my filing experience wonderful.
They do not charge a whole lot to do your taxes at all. They were very kind.
Because I felt safe and important plus it made me feel special while the employee kept full contact on my info and was very informative on all areas
Manager Josse was Amazing! I have someone Already scheduled with her This Friday I sent to her.
It was a wonderful experience for the my first time all my expectations were met in the customer service was beyond perfect it was full of joy it truly was a pleasure doing business with this company I will see the next go round!!!!!!
NICE PROMOTION OFFERED
The tax rep was super helpful, very nice, and made me understand on what I need to do to file correctly.
I had never done my taxes with a company before. But GIGI from the Walmart location off of Lowes Boulevard was fantastic. She was so professional and helpful. Answered every question I had and was very informative. I just want to say thank you for hiring someone so fantastic. Definitely made my experience memorable!
Friendly fast and accurate service the lady was wonderful and helped make sure I understood what was going on will be sending all my friends to her
Excellent customer service. She took her time and made sure I understood everything. Not to mention, she made sure that I received the appropriate tax exempts.
Did everything that needed to be done and got me a advance early
Because everything i go in fir my taxes they know how to make u feel lile family. Help u in every way make should u get every penny that come to u
I have been with them for the past 3 or 4 years, and I haven't had a problem not even once
I file with Jackson Hewitt every year they have awesome staff. They are friendly fast and good at what they do. Always and great experience.
Because they are quick in finding all deductable they recheck your paper work so friendly & kind
Great customer service
Jackson Hewitt always has friendly and professional associates willing to help with a smile ??
Nice and friendly people, they explain everything in detail.
They are friendly fast and very professional. They also are very knowledgeable on how the tax return process works
Great Customer service.
Great customer service and the rep did everything to help me the money i was owed
Been with Jackson Hewitt for over 14 years now, and have been satisfied every single time I've done my return with them.
Rapids y efectivo
Great customer service
The location on Lowes Blvd always take great care of me!
Great service got done fast they where always nice and respectful. Very friendly great all together
Provided a lot of useful information, it was my first time so by me being a first time guest I would highly recommend people to attend here! Quick & Easy
Because the staff is so friendly and knowledgeable!!! Our rep was Jennifer Ranger and she was absolutely the best!!!
They are very professional and are excellent in customer service. They are straight to the point and answer all your questions that you may have. It’s a quick and easy process.
Friendly and very helpful
I have been to two locations and both times the entire staff is very knowledgeable and polite. They made you feel comfortable.
They do the best job
They know what they are doing , they explain everything they are doing not like H and R block
For the quick prep process.
They were fast and very kind
They were very helpful and patient,she answered every question i had even if i asked the same question more than once.
Por la razon de haberme contestado las preguntas al respecto ...
Because they did not tell me how much they charge to file my taxes once she was finish I asked her and she said it was $600 and something that's not right some stuff I did not want
It's fast, easy, and reliable. I've heard many good things about them from many people.
professional service coupled with thourough refund explaination for those of us with limited accounting knowledge.
I love how fast and easy it is to file with Jacskon Hewitt and all the tax preparers I have filed with over the years have always been nice and take the time to explain things to me. Aretha, she works in the Killeen Texas office, she is who I got this year and she was GREAT! She was very nice, explained things to me, was fast but did things right. Shes wonderful and im thankful I got her!
I really like the service I received. I was sort of apprehensive at first because of the open booths, anyone passing by could see the computer screen. I asked the person helping me with my taxes about other people being able to see the screen, and he assured me that there was a privacy screen on the computer and that people could not see anything just passing by. I felt very comfortable after the Tax Rep made that clear. I had a very pleasant experience with Jackson Hewitt. I was kind of taken back by the amount of the fee to get my taxes done, but I guess sometimes you have to pay more to get piece of mind that your Taxes will be done right. I would use Jackson Hewitt again for my Tax needs and let my family and friends know about the Excellent Customer Service I received.
Great job , it was fast and friendly
Fast and professional
Timmy, helped me out at the Walmart location in Killeen tx on LoweÕs blvd. he helped me understand how taxes work exactly and he was very professional. I highly recommend him as your guy! Been coming here for 3 years now and I wouldnÕt change it. He also was able to give me a great deal. Because of Timmy I was able to know exactly what my taxes are for and how it works. Thanks guys!
They are very nice and friendly and they don't take long and they look into all the refund you can get
They got the most back for me, very good customer service
The service is fast. They make sure to make everything understanding without making people feel stupid. They answer Abby questions. I have filed with other tax services, but Jackson Hewitt is definitely my favorite.
Tax preparer Josse was very friendly and answered all my questions. She made me comfortable in filing my taxes with JH
They were fast and nice and worked with me on my payment amount
Because they have been doing my taxes for years an never had any problems
Cx service at location.
Because they are friendly and helpful.
Fueron muy buenos y espec’ficos con toda la informaci—n q los dieron muy buenos
Great service and great customer care always working on was to improve the customer is getting great service
My tax lady is very knowledgeable, friendly and explains things with ease.
I've been filing with them for years and I feel as though the know me and actually care.
The person that help me with my tax was very friendly and help me with any questions I had.
The person that helped me was very friendly and it was alot shorter wait then last year when I went to H&R block.
I had a great experience with my customer service representative.he was very knowledgeable as far as my tax return and what all I need to do for next year
Because they took the time to explain everything. And even when i didnt understand he didnt get fustrated. Great customer service. It was my first time but wont be the last
Fast and easy service , employees are friendly and want to help you receive the most out of your return
They had great service! Mrs. Aretha was very sweet and kind and told me step by step of what she was doing! I couldn’t be more happy!
You all provide excellent service, you?re very helpful, and professional
They are great workers, and is willing to help you to get through with your taxes from the very best of their knowledge.
Service was fast, people are friendly and helpful...offer great advice for upcoming year to maximize your deductions
The agent there, 'Maristrella' proved proficient, friendly and extremely resourceful. In just a short while, I have observed in her skills that would merit many awards and in some cases caliber matching my own. I would strongly recommend she be considered for higher accommodation.
Fast and friendly service
Very knowledgeable, corteous.
helpful staff. they explained things about my return i never knew about. it changed the way i do them now.
Great representatives who actually explain what they are doing as the file your taxes and also very sweet and kind. It has a level of personalness instead of going through computer.
Josse was very knowledgeable!!
Great customer service. The tax preparer was nice knowledgeable and answer all my questions
The service was absolutely amazing. I truly enjoyed it. The environment was clean, and the customer service was everything. Ms. Josse was very kind and knowledgeable about everything I needed and had questions about. She made me feel welcome. The process was amazingly quick and I just truly enjoyed myself.
The person in charge was straight and to the point, asked her questions, wrote the answer and was done.
Jackson and Hewitt is where when been going for years and they never let us down. So we will continue to be a client of theirs for a very long time.
Verry good service
Very friendly service, and explain the difference between last year and this year. Tommy was very helpful with working with me with the time I had.
Very professional and no wait on appointment
Great customer service
They are professionals, Sharon was the agent that helped me with my taxes.
I walked in on a limb one day and met Queenie about three years ago. She has been filing my taxes every since. Last year I met Josse when Queenie needed a little help with my return and she was able to make me happy. Queenie prepared my taxes for me this year with no help and Josse was there also, so it was a plus! Keep up the great work ladies. You're much appreciated.
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.