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|Tuesday||10:00AM - 5:00PM|
|Wednesday||10:00AM - 5:00PM|
|Thursday||10:00AM - 5:00PM|
|Friday||10:00AM - 5:00PM|
What others are saying..
does a good job. been doing my taxes for6 years
Nathan did an awesome job. Courteous and professional. Even worked to lower my fee, great guy. Refund was what i expected. good experience all around. Nathan should get a promotion. He totally won me over. A likable and very knowledgeable guy, and he makes it easy to trust him. Nathan was great. I'd totally come back to this location just to work with him.
Customer service was excellent
Nathan was very informative and explained things clear.
The service was attentive to my needs and the person helping me was able to answer all the questions I had asked and was very detail oriented the whole time.
I would recommend y'all to all my friends and family
Because my agent was very helpful and even after my audit
Fast friendly service. Reasonable prices
It was fast and efficient
The establishment I visited yesterday was busy but the workers there were extremely kind and professional. All my questions and concerns were answered.
I gave a rating of 10 because the service provided was fast and my representative was able to answer any questions I had.
The customer service is excellent and the process is fast.
LA KESHA RAYSHELL D
It was a quick experience. The employees are very nice and they will greet you at the door. Very nice people and very nice environment.
Very helpful they answered all of my questions thouroghly and explained the process well !
I been with Jackson Hewett for many years and have no issue
Ive used them for 17 years and my refund has always been accurate
Great service and everything done correctly and in a timely manner. Didn't rush and was very courteous.
Great job and friendly staff Straight perfection
Very good with explaining everything
very professional and listened to me and made me feel comfortable
Very friendly & have amazing promotions going on to help the taxpayer out .
They are friendly and extremely helpful
Very polite customer service. I have been coming there for years a day everytime I am very pleased. Thank you Jackson hewitt!
Great customer service very friendly
So friendly and get the work done
The customer service is always great. I can rely on JH to get my taxes done right!
I love their professionalism and they are always so friendly and quick at getting you in and out
Quick and efficient been filling with them for years so they treat me as a repeat customer
Always helped me when I need it
Because they have great quality in I think that they are a good company they have great hospitality
The service was quick and thorough. The representative treated my tax return as if it were her own.
Friendly, reliable service that was done in a timely manner which also fit into our busy schedule, thus making it a great experience for us.
They were really helpful
I've had good service and my taxes are always done right even though I have a different person every year
My tax payer was very helpful and she explained every line that we had to enter a number.
Fast and friendly
Tax payer was very nice an knowledgeable about her job
I had great customer service.
Polite and thorough
We've been using Jackson Hewitt for years.
The employees are professional and prompt, They make sure you are well taken care of.
Very professional and patient. They take the time to explain the process and go through the forms if there are any questions needed to be asked.
Always been fast
I have bee using Jackson Hewitt 24 years love them
They went step by step with everything and we're very respectfully and nice would recommend my family members and friends to go there for the taxes.
They were knowledgeable.
Quick and easy
Accurate friendly knowledgeable fast explained everything step by step
Because everyone is so nice patient and attentive and even when they are running behind they keeping you posted and are very apologetic for the wait
The employees are always polite, professional, and thorough with each part of the tax process. I have never had a bad experience!
Fast and friendly
Great customer service Very friendly staff Answer question what u need to know Fast to get an advance loan
They were great everything was answered for me and nothing was left out
Because this is the first company that I have never had a problem with. Your ?? percent accurate.
THEY HANDLE EVERYTHING STRESSFULL ABOUT TAXES SO I DONT HAVE TO WORRY
Receiving more than expected. Great customer service
The reason for the ten is because the res there are friendly and always smiling and they advise you of each process and point on your return.
Have been great customer service every time I have gone to them. Always polite and answer questions.
Always friendly and thorough
I’ve been with Jackson Hewitt for over 10 years now. Being a veteran customer I’ve had no issues with our tax preparation. Great folks at our location that get you the maximum tax credits when you don’t know too much about 1099 credits you can file. Great job guys!
Good customer service, friendly
Because I have been with Jackson Hewitt for over 7 years and have had nothing but great service.
It was done fast and we had a great experience
They are extremely professional and well knowledgeable over what's going on with the new laws .
Great customer service fast and easy process 3 year customer and still satisfied
The way they handled my returns was like they was doing it for family, whether one on one or couple situation.
They offer early tax filing and loans.
Fast, reliable service. Friendly reps. Extremely accurate
Friendly people very helpful answered all my questions and it was very simple
The tax preparer was excellent! She was professional and courteous. Every question that was asked was answered in great detail.
Because they are nice and they do their job.
Great srevice and very frendly was pacient explaning all of the process about my return i go every year to jackson and hewitt
Always a great experience.
Por que llevo años haciendo mis taxes con ustedes y nunca me an fallado y recomiendo a amigos y familiares es más mis hijos los lleve yo a llenar sus taxes con ustedes
I have been going to jackson hewitt for the last 7-8 years. Kristina from the killeen office has not only did my taxes but made sure i understand step by step. The service is awesome to say the least. To be honest with my travels going back and forth from overseas years it was important for me to find a good professional service , which is why i stuck with them since my last tour years ago.
Amazing customer service!
Friendly staff! We were in and out of the office in less than an hour.
They did a very good job with my taxes
I liked the customer services and my taxes were completed in a timely manner.
Because they know what they’re doing and they offered me the best help possible.
Ive been doing my taxes here for 4 years and since the first time i bring all my friends , and would keep recomending them
Great service, very professional.
They are always sufficient with my taxes and they are always friendly
They are professional and they will explain every single step throughly. If you have questions, they will answer them all, with confidence.
They where very professional and thorough with every detail. They made sure you understood everything there was to know about my tax preparation.
Very Informative and professional, very respectful, fast, swift helpful. Answered all my questions
Kim Rogers is very professional and helpful
I have used Jackson Hewitt for years. The employees are very knowledgeable and kind. Jackson Hewitt also goes out of its way to guarantee you get the maximum refund available. And unlike some other companies they can be reached year round
The representative was really helpful she was on top of everything and my doubts and concerns she knew how to answer everything
They where fast and the service was extremely nice. I would highly recommend to any first timers.
Because y'all's services are always handled service Representatives always know what to do
I have been using this company for 9 years. I have went to different offices and have always received great friendly service.
Ms.Vee was very fast friendly and gave detail to every typing she made
Very nice people and fast service
I was took care of and a timely manner I was walk through everything i got the best service ever the lady was so nice
Amazing use every year!
Jackson Hewitt is very professional,efficient and fast. I was in and out, even when it was busy!
THey give you what you deserve, very kind and professional, willing to go above and beyond to take care of their costumers.
Great customer service
The gentleman that did our return was very detailed in what he did. Informed us as he went through and explained everything when he was finished.
Great friendly service
Fast easy and regee was great he had a sense of humor and addressed all of my concerns and even put mind my mind at ease
We have used Jackson Hewitt for 14 years and we are always satisfied. We wouldn't trust anyone else.
Very friendly help with any questions about taxes or old taxes you filed also very professional
She was quick and easy
I thank them for taking time and being patient to explain how my taxes was being prepared
Staff is very detail oriented and cared about me as a customer.
Fast and friendly service the service was friendly because my tax preparer got to know me
Great customer service! Employees were easy to work with and they also help you with every details on your refund. Excellent and would definitely use them next year.
Kimberly was awesome. Made everything easy.
I’ve been with Jackson Hewitt since 2008
Nate in your Killeen location was great. He took his time and explained everything in detail that we needed to know, had the best way to file for my husband a disable Vet and I to get the most and deserving amount of Money back.
Friendly and helpful
Quick, dependable,and Jackson Hewitt is far most the best place to do your taxes! I totally recommend!!! Thank you
Fast, friendly, answered all my question. I didn't have to lift a finger minus to hand over my information. I enjoyed the customer service because good customer services is what it's all about. I will definitely be coming back !
The service was very good and helpful they were very professional and explained what to expect
Everything was great The employees knew what the were doing. They were awesome. I will be back every year
Saven tratar las perdonas y ayudan a las personas y basen todo lo posible por hayudar
Friendly and professional
The representative was very helpful and answered all of my questions. Any concerns I had was explained thouroughly and ensured I fully understood every detail of my tax return.
The staff member was professional and knowledgable.
They were nice. One lady turned on the tv and put in a kids movie for my kids while I filed my taxes. Also has fast service
Friendly courteous knowledgeable.
Great service and everything is explained to you. You will not leave out of the office with any questions about your taxes.
Organized and knew what they were doing plus I been filling with them for years along with some of my other friends and other family have used them as well.
Friendly and competent
because they are real professionals people and friendly
It’s easy and they helped you understand everything that you need to know or that you don’t understand very well
Great customer service, friendly and interactive associates
friendly staff making you feel that they are there for you
Fast and accurate service
The staff is extremely helpful each time I have visited the facility
Made sure I understood what was going on and explained everything fully.
Kim explains every question asked to the way I understand. She's great I'm three years using her.
Helpful staff that knows what they are doing.
Its quick and the gold guarantee insures accuracy.
I think your company are really great,I have used Jackson Hewitt for some time,won?t choose another company.
Very organized and professional, excellent customer service
Great c/s. My taxes have always been done correctly. Great benefits, security, privacy, and no hassles!
Excellent service. Excellent employees. Great use of time.
Very easy, not a long process at all
People very nice and they are very pr
Extremely helpful and knowledgeable.
Cause Mia is a really good person and she explains everything to you..
They where very helpful and children friendly . Let you know exactly what was going on and had great customer service
was very good
Fast and friendly
Always so friendly and egar to help
All of my questions were answered. The representative was patient and extremely kind.
They are very professional people and very courteous
Good service and they are honest..always explains any questions you may have
They have done a great job with my taxes over the past years. I love going every year.
The customer service was legendary, it wasn’t very long to finish, and the environment was very welcoming.
Cash advances , and how friendly their staff can be .
Great customer service.
Best place ever
They have always been accurate and helpful for me
Kimberly was very polite, knowledgable and explained everything thoroughly! She greeted me with a smile and took her time to assist me through the process!
I've never had any problems since I've been going there and everyone is super nice.
Great customer service
My first time experience was really good. Although I did not qualify for a lonan. My tax preparer was awesome helpful and knowledgeable.
I've never had a bad experience with tax preparation there, the staff has always been friendly, and there's never been a mistake on any of my tax returns.
They insure quality and give feedbacks.they also take you step by step to make sure you get what you deserve
The service was awesome and she explained in detail about how the numbers broke down.
Because after 7 or so years of me getting my taxes done there never had any problems with my taxes
The service was quick and helpful. I was greeted with a smile and everyone was nice.
very friendly and helpful
I had a wonderful experience with the lady who did my taxes. She was fast and very very helpful!
They are very friendly and they have always gotten me the maximum refund. I've been with them for years and wouldn't change
Great customer service easy and fast plus side you get a Lititle bit of your own cash within hours
Excellent Services , really good agent my second time filling my taxes with Jackson Hewitt
Service is always professional yet honey at the same time.
They take care of everything for you and are always nice.
Because they are always curious and accurate they stretch out to make sure you get the most refund possible.
Because they help you with all your questions and because they are open all year not just during tax season
They were very nice
The staff is always amazing! Never had any issues with my taxes. Go Jackson Hewitt
I have been filing with this company for three years always felt welcome great environment I even had go friends come for the first time who also thought this company was awesome
Friendly... helpful and knowledgeable.I appreciate the help and support the team gave me.
Ive filed with Jackson for the last 3 years.Compared to other company's I believe I recieved the best price.Plus I love that I can get an advance refund!
It was a friendly and relaxing visit. The Representative was quick and informative! The environment was clean! I did not have a long wait in line.
The process is very simple and the representatives make sure they explain everything in detail. There was no hesitation to hold conversation and they make each customer comfortable.
Because they are fast and actually always right on the money
Never had a issue with Jackson Hewitt. Used H&R Block and twice they messed up my taxes
They were helpful
Mia is awesome and I've been doing my taxes there for the last 4 or 5 years I love it. The Express refund is super helpful with bills.
They are ver helpful and seem honest. The store is clean, and the employees look very professional.
Service is great
I've been going to Jackson Hewitt for years and have always gotten the max amount of refund back and no IRS discrepancies! I am a very satisfied customer.
Very effecient and quick
I have used Jackson Hewitt for many years, it's always quick easy and the gold guarente give me that extra piece of mind!
They were very helpful amd informative while remaining very efficient in customer service
I have done my taxes with you guys for some time now and habe had no issues. Very nice and Professional staff
The staff have always been helpful and courteous. Easy to file and hassle free.
This my 3 year now very friendly environment , well organized always leave with a smile and stress free
Nathan is always very helpful. IÕve been with Jackson Hewitt since 2009 and I plan on coming back next year
They are very personable n friendly and not to leave our quick...you arent in there all day
Great customer service
Good service fast and friendl
Service is excellent
Very fast and knowledgeable
Muy buen servicio y amables tienen mucha experiencia , ayudan siempre felíz
Friendly and reliable service from your representative and accurate information about all tax questions we asked
Our tax preparer was courteous and expeditious. Additionally she was very knowledgable and answered all of our questions.
Grrst customer service and very knowledgeable about the tax options available.
Very professional staff. Nice steady pace as far as getting customers out in a timely manner. And last but not least any questions you may have before or after you file your taxes they are clearly happy to answer. Great service and I already recommended my family!!
Me atienden rapido con amabilidad y professionalismo te buscan el major trato
Every year we get our taxes done, staff always treats you like family, and with the upmost respect. They also find ways to maximize your taxes as if they were doing their own.
Very professional and friendly also hard working
They break everything down for you to the T! Very respectful and confidential on your information! Great customer service!! Will definitely come every year for my taxes!
This was my first time filing taxes and Jackson Hewitt was very helpful and made this one of the least stressful experiences possible. Everyone was very professional and helpful.
I have been using Jackson Hewitt for years. They have always had amazing staff and very understanding when I ask a million questions.
They were quick an proficient when collecting information. It only took me about fifteen minutes to file my taxes. Plus the man was very nice and supportive since it is my first time filing.
They are so helpful and have been for the past 5 years i have filled with Jackson. The are great. I recommend them to everyone.
Every year im not disappointed
Good customer service.
I have been dealing with them for about 7 year's and they are excellent
Tax preparer was great and she made me feel very comfortable during the whole process
The customer Service was great. Fast and easy.
I had concerns about my return and my tax preparer took my concerns away.
She was good
They are always so friendly and informative. I love that I can make an appt.
They were very friendly. They did not have any issues with answering all our questions or explaining everything to us. So very helpful.
Everything was good
Good service, has my info on file so its a quick and easy process,
People are nice and they tell you everything you want to know and make sure you understand everything with filing . I didn’t know anything until I filed with Jackson Hewitt
They move so smoothly and answer any questions you have while doing what's best for your return
Fast friendly understanding service!
I've never had a problem
Very good service
You answered all of my questions and had I done my own taxes, I would have made a mistake.
The persion who helped me out provided exelent service and was super friendly .the prosess was easy and fast
Great customer service. Staff was very respectful and very considerate.
Great service and the company looked for every possible way to get my refund to be hire
Soy muy eficientes y tratan a uno muy bien a pesar de que no sepan espa–ol te buscan l ayuda.
The customer service was great and very welcoming and they did their best to give me the most out of my taxes.
ROBERT E II
Tax preparer was awesome cierra took time to make sure that I understood everything
I've used Jackson Hewitt for over 3 years now I believe in the service and I've always had excellent customer service and my taxes have always been correct thank you Jackson Hewitt.
Fast friendly and great service. Kimberly was amazing!
I had the pleasure of working with Reginald Moore who educated me on things that Ms. Moon didn't such as letting me know that I could have used my own personal Checking Account information instead of using Prepaid.
Rodney Moore was efficient and has great customer service. He made sure so got the maximum refund.
Because my dedicated tax person helped me with everything I needed and itÕs my first time doing my taxes so I feel really great about going to you guys again next year
Because the service was quick.
Jackson Hewitt never disappoints. My family has been using JH for years now. The Staff is informative, pleasant to work with and the process is quick and easy.
Customer service and overall cost of doing taxes with you.
We have had the pleasure of perfect customer service for years. We have come to know Miss Kim and Miss Cristina well. My husband will only let Miss Cristina do our taxes. He trusts her!
Mia its the best
Kyla was my agent handling my paperwork and she was awesome, thanks Kyla.
Well mannered, respectful, and also fun to talk to. It's not like just filing taxes and being on your way. They make you feel welcomed and like you are part of a family.
Dont make me explain myself. I choose 10 cause I choose 10. now move on
The preparer was very thorough and explained my deductions as well as tax changes
We have been going to Jackson Hewitt for 3 years now and are amazing people and always helpful.
The person that did my taxes was very knowledgeable.
They are very great with customer service and they help and explain details about our taxes they are very helpful and friendly... I will recommend everybody go to Jackson Hewitt to file their taxes
Because they are only tax company who knew about Louisiana military tax exemption. I usually owe the state but i received all my money.
Because I never had a problem when I use Jackson Hewitt I always leave knowing exactly what I need to know never having any questions
Do to the face Jackson Hewitt mahes you fell like you family and has excellent care about there customer's
Because I had very good service here
Fast and professional service! My tax preparer is awesome! Faythe always gets me the largest refund possible! I look forward to seeing Faythe each year! Great service!
Great service and hospitality.
The whole process was completed in less than an hour. Our preparer was friendly knowledgeable and thorough. We are confident that our taxes were filed correctly. The online access to all our tax info is also a plus. I will have no problem using JH again or recommending them to my family and friends.
The staff was very helpful and answered any questions I asked, I felt my information was private when talking to the associate.
Faythe was very knowledgeable and thorough
We are always treated like VIP customers. Staff explains every option and when we don't understand something, they search for the answer to provide us with the most accurate return possible.
Very knowledgeable on deductions and helpful representative
Because they are good
Was explained everything, which made it very understandable. Had an awesome experience.
Jackson Hewitt staff was very friendly and informative. They helped me understand my tax situation better and would recommend them to my friends for assistance.
FAST AND FRIENDLY. MAKE SURE I GET THE MOST OUT OF MY RETURN.
We like our agent Kim Rogers
No wait time. Very prompt and gets to the point. A willingness to attain new knowledge about an unfamiliar form. Very patient and understanding.
I have used Jackson Hewitt for the past 3 years and have had a wonderful experience every time.
Courteous service and the tax agent knew exactly what we needed and got the taxes done in super quick time. Very pleased.
Associate I was with was willing and ready to help when needed and goes into detail about everything I needed to know.
Quick and professional
Did taxes in a timely manner and the staff were awesome
Friendly and efficient staff takes all the grief out of tax-filing time. Reasonable costs for services rendered. Especially Mia, who was very polite and established rapport.
My tax person, Kim Rogers does an excellant job every year.
Great job doing the taxes
They are very courteous, and they also help with getting the best return you can get.
great service & $200
Have had great experience With them the past
Friendly and fast service.
the customer service we received was excellent.
Staff very friendly
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.