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What others are saying..
The knowledge and confidence I have gain in the customer service I received over the years.
The lady that did our taxes was very friendly and answered all our questions. She was very professional. Also we went in as a walking and we expected to wait but there was no wait time. We immediately received service.
Excellent customer service communication was very understandable ,very friendly and they explained very good on the details pertaining to what you would recieve back and they gave you options on refunds they also are very helpful
When I went in, the lady working greeted me kindly with a smile on her face. Without hesitation, she got to work with helping me fill out my form, since I have never done my taxes before. She was very helpful and we finished my entire process in around thirty minutes, where I was expecting it to have taken much longer!
The service I received from a Jackson Hewitt representative “Crystal” was outstanding! She answered all my questions very quickly and made sure that I was well taken care of and went as far as to giving me a bottled water! I made my appointment and as soon as I walked inn 10 min early she knew exactly who I was. My process was very quick and fulfilled my expectations. The return I received was also outstanding. I will return next year 2019 and I am hoping this rep Crystal is still employed at my favorite location on Bender Ave in humble Tx. I hope this survey is looked upon and I will see you next year. 2018 was my eighth year doing business with Jackson Jewitt on Bender Ave and I will keep returning to receive an adequate return with ace prion all service! well taken of even gave me a bottled water! I was very pleased with my
Friendly and professional service
I love the staff and the time that time take to make sure everything is just right.
Quick and easy. Friendly staff
I've been a customer for the past 4 years and the service has been great with the refunds were more than I expected.
cause they a good job and I was happy with the lady that did my taxes
preparer was friendly and helpful
Very satisfied costomer service the worker explained accurate information very nice I will continue to come back to Jackson Hewitt in the future
Because this company is able to really get straight to business with getting your taxes done and they send updates on when your return is processed so there is no questions in wondering where is the refund or when its coming.
The people there are really nice and they know what they are doing
Good service, people were friendly and taxes were finished quickly.
They are friendly and fast service
Because they always five us customer services........ Good job
The service was fast with a return amount higher than I expected. The tax laws changed and some of the deductions I hoped for changed but my preparer did a good job in giving me the highest return possible.
Quick, friendly and professional.
The staff is very knowledgeable and friendly. I have been going to Jackson Hewitt for 8 years at the same location and the same staff is there to assist. They staff knows me by name Ò no waitingÓ I am always greeted and happy with my return. I plan to keep returning in the future.
My representative (I think her name is Beverly) was very knowledgeable about all the topics that we went over with the tax information. I am very green when it comes to doing my taxes, I don’t know much about it at all, but she broke everything down in simple terms so that I could understand
Great service and very nice friendly employees. Always try there best to serve the best quality.
I’ve used Jackson Hewitt the last 5 years and have never had an issue.
Fast and friendly service
It was easy, quick, and the preparer seemed to know exactly how to best help me.
Good customer service. Everyone was very friendly and easy to understand.
Because they get it right. A job well done. And you don't have to keep conning back.
They do a good job.
Greatest customer service. They got me back the most possible in a pleasant amount of time.
Mrs. Beverly is the consummate professional, very knowledgeable and personable.
Been using jh for 17 years and never had a problem.
Professional and friendly workers and fast and reliable.
Fast and reliable service
My tax preparer took time out to explain about how much I paid my federal taxes and how much my refund is. Plus she gave me the option of either wanting my refund to be either mailed or direct deposit or on a card
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.