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What others are saying..
I appreciated that the preparer, Pam Tait , took her time and did not rush thru the questions that were being asked pertaining to my family's income status. And what she didn't know her would call to ask her superiors. I truly appreciated her commitment, and customer satisfaction.
Because they are very friendly and knowledgeable about there job. And that they make it easy for you to understand if something may be wrong with you taxes.
The customer service was good and knowledgeable.
Because the Lady,Pamala Tait,J D, that helped me was very nice and knowledgable.
The preparer was nice, friendly, helpful and most importantly patient with us throughout the entire process. She explained everything she did and why. Also provided us with copies of all documentation for our records.
Iv used y'all for 5 years in a row now never had any problems
I have been going to Jackson Hewitt for years without a problem but in 2014 you guys made a huge mistake on my taxes and I ended up owing $9000+ to the IRS. The gold guaranty paid out $5000 but still left me on the hook for the rest. That was a black stain on your reputation for me. But I found it in my heart to go back this year and get my taxes done since I have been coming to you for so many years I can't remember when the 1st time was. This time the lady that did my taxes was so knowledgeable that the experience was great. I'm putting my faith that the $9000 mistake was a one off and will never happen again.
like the service
they did an awesome job
It was fast and good service. Our rep took care of us and answered all our questions and even gave us advice.
I have been going to Jackson Hewitt for years. I enjoyed their customer service, and their work.
Great very friendly and was eagered to make sure we were getting the best for our money
the people are nice. Very friendly. They explain everything in detail so you understand.
Did a very good jod we are happy what we habe coming. And we will be coming back next year to they were very nice talking. Taking to
Fast friendly service. The tax person was very knowlegible and seem to know what she was doing.
I've always used Jackson Hewitt. I love the service I get.
Rep was friendly, accurate,very helpful, she greeted me with a smile and didn't stop until she knew she took good care of me.
Every year, the preparers are quick, efficient, and help me in understanding how the process works, what's entailed, and make me feel overall satisfied in knowing that everything is done correctly.
fast and friendly
Because the Jackson Hewit assistant was awesome i had a great time with her. Thank her 4 me.
I would recommend jackson Hewitt to friends and family. There awesome when helping you through the process .
Love the service
Because they are fast
I like Jackson Hewitt Services
Rep was informed and very helpful
I have filed with JH for approximately 10 years and have never had a bad experience.
U guys r awesome & ur staff is very professional & fun 2 work & talk with.
It was fast and easy. While I was there, a random man stopped to tell us about a bad experience with a competitor. It confirmed my decision to go with JH.
The people that work there are always so nice
Very friendly and respectful and I was in and out
Because the service was so fast
Great customer service , had me in and out less than 30min , fast simple and easy for everyone
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.