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What others are saying..
Donna is extremely friendly, helpful, and she makes tax season stress free by taking care of all my tax needs while making sure I get the best return.
The tax professional who handled my tax return was wonderful. She was able to complete my return in a way I never could. She is wonderful
Friendly and very efficient .
Great customer service, fast and efficient.
The people were so friendly and extremely helpful
Great service, very helpful, put me at ease. They find every way to help.
Ed Stevens has corrected my previous CPA's work so that I ended up getting money instead of owing thousands of dollars. He and his wife are extremely knowledgeable, hardworking, and easy to work with. I have referred him to a friend who was happy with his work as well. Do everything you can to keep him with your office!!!
I've been a JH customer for years. I've always been treated well and have been satisfied with the service.
Excellent service by donnq and ed stevens for five? yrs now.
Prompt, knowledgable and courteous.
Cuz the people that are great understanding quick and doing a great job.
Very pleasent and excellent customer service...
I am a long standing customer of Jackson Hewitt and you guys always offer fast,efficient service.
Was professional and thorough with getting our taxes done using our last pay check stubs and helped us get the serv amex advance card. The branch we used was more helpful and answered our questions better than the other places we called
Because they are great in helping people get what they want and need
Jackson Hewitt's service's are very efficient and provide many options for their clients who may be filing their taxes or consultations.
I felt my taxes were a bit difficult and Donna helped me and answered all my questions. She had patience and was very kind.
Great customer service!!fast and accurate friendly. They went out of their way to make me feel comfortable!!????
Professional and worked to get us the most money back.
Very informative, friendly, and accurate service. They were up to date on New tax laws and were able to answer all my questions
I love Donna Stevens.
Donna Stevens customer service! Her willingness to listen and take the time with the preparation of my personal taxes are beyond all expectations. She is a specialist at what she provides with the assessment of taxes
Donna and Edward are great
Donna was great and very personable.
Dona makes me feel comfortable and at ease knowing that I have someone whom I can trust handling such an important matter in my life!
Professional tax prep
Great service and knowledgeable
Professionalism and friendly people. They care about you and your taxes as they are family. I got the best advices and warmest welcome
Professionalism, Accuracy, Awesome Attitudes!!! Thank you, Thank you! Thank you!
good friendly professonel
Ed and Donna are the best at Mockingbird location.So many returning customers each year.My Mom always says “Oh I hope they don’t retire for a long time.”Just the best and they give you candy.So important in a stressful situation like paying taxes.
Fantastic knowledgeable service.
Great service. Ed and Donna took great care of us. I will recommend them to my friends.
Ed and Donna Stevens are always professional and knowledgeable of tax laws
Ed Stevens was very helpful and got my taxes done quickly. He was nice and went through each step with me.
I've been a customer since the 90's and have always been satisfied with the service and convenience. It's what keeps me coming back year after year.
good, quality service
Ed and Donna Stevens' knowledge of the tax code beyond simply filling in the blanks is amazing as is their personal interaction. I love them and would highly recommend their services.
Great fast service.
They are so friendly, and cool. We had a great time there, and definitely we will come back.
Ed Stevens is amazing and knows is tax code. I trust him very much.
MARIA DEL ROCIO
Amazing service and very helpful in getting maximum return
Great service from Ed Stevens
We have been going to them for years and we feel very confident in their work.
This is the first year that we have received a refund since our first year of marriage
The help we get from Donna Stevens is superb!
Friendly and knew how to use computer
Abrams at Mockingbird Office is wonderful. Experienced and great service
Mr. and Mrs. Stevens on Mockingbird Lane, Dallas, are not only professional and good at what they do, they treat me like family, literally. I could not be happier with either one of them. It doesn't matter which one works with me. I enjoy talking to them about their business and about their family and they enjoy talking to me because when they have the time and don't have a line of people waiting we can talk for hours and we have. They give the best advice ever.
GREAT SERVICE AND WILLING TO ACCOMODATE ME ON THE WEEKEND!
Donna has been doing our tax's for years now, she is a great representative for the company, extremely helpful and knowledgeable with all the new tax laws that come out.
Great customer service. Detailed and precise work.
Donna Stevens is the best tax adviser on the planet! She is professional, explains things clearly and has a great friendly attitude! I have referred at least 4 people to her and her husband since 2013 or 2014.
Used them for years with excellent results.
great and friendly service
Quality and knowledge of return preparation
Ms Donna Steven is very honest , kind and very helpful I been coming to her for 17 years I never have any problem
The people are very trustworthy and reliable. Any questions you may have they always seem to be able to get the correct answer and not just anything.
I've been doing business wirh JH for many years. And I don't trust anyone else to do my taxes.
Donna is amazing been going to her for 6 years and will continue to go
Cordial clean knowledgeable
The staff is well informed of the government changes and of all tax information, kind, considerate and no long wait time. Thank you. Satisfied customer
Great personal experience. Professional & very well knowledgeable about taxÕs. Goes step by step & into detail about filing my taxes.
GreT customer service.
Great attitudes and makes you feel right at home
Friendly and welcoming environment. Informative individuals who were sincerely looking out for my best interests.
Good hospitality they build a relationship with you and make sure you get your maximum amount I'm so alone a breakdown the tax codes if you get a better understanding what's going on and why
Good customer service was able to get me the amount I was looking for and great job at getting me right pity.
They are so friendly, and we do their best for you to get the highest amount of tax return
Donna Stevens is so awesome at what she does I just love her and her hospitality and customer service she provides
For years they have been doing my taxes and I just love them thank you very much ??
Ed Stevens is amazing at what he does
With Jackson Hewitt for several years now because they been very accurate on preparing my taxes. I commend Ed and Donna Stevens for a job well done.
Ed and Donna are always so helpful I come here every year
Wonderful Service! Polite, knowledgeable, and extremely family oriented. I have been a client at this location for 10 plus years.
Edward Stevens and his wife is just a delight to work with
Gd appointment time,friendly and clean atmosphere, very prompt
Because it awesome
Have been going to Jackson Hewitt for 13 years and have never had an issue just great customer service!!
My Tax Preparer was awesome. Donna knew exactlyb what I needed. She helped me all the way thru it. She was knowledgeable, patient, and kind.
They were friendly and courteous.
Nice people felt at home knew whar to do as far as my taxes made the experience as a first time text filer comfortable. Very respectful made sure i understood every step in figuring my taxes.
MARTIN G CHAVEZ
very friendly, patient and helpful
I credit the specialists for their form knowledge, even temperament, and exceptional service.
Ed is so thorough, helpful, and accommodating in helping me file both my corporate and personal taxes. He also happily answers any questions I have through year.
I think the service of the Tax Professional was top notch and the speed of service was excellent.
Donna is extremely helpful and supportive and makes me feel like we can resolve any issues with my taxes or mistakes I have made in the past.
helpfull just good people that really care
My tax professional took the time in describing everything possible to make this as smooth an experience as possible. I truly felt she was working in my best interests.
its all about the person that does my taxes, Mr Ed Stevens and his Wife.. Anybody else and its just another taxes in a box place.. He leaves, I probably leave too. He seems to know more about doing MY taxes than anyone I've ever worked with before, and I am 6+ figure complicated. But with him doing my taxes every year, I feel totally at ease and comfortable with that guy messing with my life. When someone else is doing your taxes, they actually are playing with your life, so to speak.
Great Customer service aswell as customer saficfaction. Felt comfortable and not once did i feel like if i was being scammed. I recomemd Jackson Hewitt, Not because it is a name brand company but because they are professionals at what they do. ThankYou for your service
Friendly relax atmosphere
Donna and Ed Stevens are the best. Easy to work with. Even give out their cell phone number to call anytime. Been seeing them for over 15 yrs
Your employees really understand the new tax laws
Ed Stevens is extremely knowledgeable and friendly. I couldn't be more pleased.
Fast and easy service. They asked for what they needed and I handed it to them.
Ed and Donna Stephens provide excellent customer service
We have been going there for years, and Donna Stevens does our taxes. NO one better.
For several years 7 I have had my taxes done by Jackson Hewitt. I could not be more satisfied with the people & service I have received! They really know their business.
Great service, educational, fast process.
Ed and his wife are great to work with.
Our taxes are always prepared quickly and efficiently. We have depended on Jackson Hewett got the last fifteen years. And even after moving away from Dallas we still want them to file for us.
Donna Stevens is great!
great service; knowledgeable professionals; guaranteed results
Great service. Friendly,knowledgeable personnel.
Donna is simply Fantastic. Extremely thorough and knowledgeable.
Got a refund.
Extremely knowledgeable, friendly, efficient, and worked miracles on my tax return.
Good service, My tax preparer, Jerry, was very knowledgeable and took a personal interest in our tax return. He was very thorough in explaining the reasons we got the result we did. We will definitely come back next year looking for Jerry!
The couple at the office I use is absolutely wonderful. They make you feel like you are at home, and they are so knowledgeable!
Knowledgeable, friendly, fast. Trustworthy.
Extremely helpful service. Donna went above and beyond my expectations as far as answering all my questions and assuring me of my options that i didn't know i had.
We had the best customer service experience EVER!
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.