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What others are saying..
Very professional and considerate of my time. I received an update as to when she was almost done with the current client since I was waiting awhile.
Easy and convinent
The service is fantastic but paying 300 for taxes makes one wonder if there is no other way. But I am pro specialization so I do not mind paying that as long as I have a perfect service
Friendly staff. Big smiles warm eyes. Helpful they explained things to me to help me understand.
Very nice people that are willing to help with your needs. She answered all my questions.
The lady helping knew her stuff. Very nice working with someone who knows there job
The staff was friendly and efficient
The tax professionals are very nice and make sure you get the max refund back.
They are friendly and fast
Great customer service!
Good customer service
I have been going to Wal Mart Jackson Hewitt in Austin ,TX on lake creek parkway for abot 15 years now every year. I work for JW marriot and I believe that when a customer/ Guest walks through the front door you make sure that when they walk out they look back and say,"I had a great time and received exceptional service. So for jackson Hewitt I have never had a problem . They make you feel comfortable and they go out of their way to make sure that everything is done right,in order, and that you get the most money back. I believe that whatever you do you should do it because you are passionate about it, otherwise its "Just a job". The employees that I have had the opportunityof running into at jackson hewitt have that passionate attitude for helping people. Thanks So Much Jackson Hewitt. I will continue to recommend the company to everyone I know.
The people who do your taxes make you feel very important and treat you with great respect.
Accuracy of the return preparation, and the staff is extremely friendly. My choice for my tax needs
They was fast and accurate with my taxes friendly and polite and answer any questions I had so will definitely refer them to all of my friends
Quick and easy. Reassurance that everything was done right and as accurately as possible. Good customer service and thorough explanations.
Meera Dave is outstanding!
They were very helpful with doing my taxes, fast, and accurate and you couldn't ask anything more from a company doing their taxes. This is my second year going.
Very helpful and nice
My tax preparer was extremely helpful and explained everything
She was very nice and understanding
Friendly courteous service
Because it was incredibly inexpensive, the professional that helped us was extremely knowledgeable and friendly
Quick, easy and very polite
EXACTLY what you hope for in a tax preparer. Fast, efficient, and really seemed to know what she was doing (unlike my last 2 experiences at another company)
Quick and easy
The specialist that help me was really knowlagable. And help me in my tax process
Extremely helpful and great customer service and very patient when I was there filing for my return.
So easy and helpful
Very good service kind AND professional, through, complete understanding of the importance of our relationship
The lady that did my taxs was very helpful with every aspect of the process. I will recomend your sevises to everyone I know. Thanks again and we will see you next year.
Very nice people
They were very fast , friendly, and exsplained very well.
friendly and convenient
Friendly customer service, straightforward explanation. Took the time to make you understand the meaning behind all of it and didnÕt just act as if it were a job.
Great customer service from Reena. She explain everything very well to me and didnÕt take up much of my day. Very fast and easy!
Very helpful Rep Yolanda E. 51129 she was very helpful and nice!!!
I was nervous that the process would be lengthy, but it was so quick and easy! I felt so comfortable giving my information to my representative.
I’ve been going to Jackson Hewitt for like 10 years. They are so polite and professional!!
The workers are very nice & helpful
all my family uses JW
Helped me with my taxes! Explain to me what I am going to get back and treated me with respect. It was fast and easy. I do appreciate that.
Friendly and knowledgeable people.
The customer service was great. And my tax preparer was very knowledgeable and friendly. Took time to explain everything to me.
Great Service fast Reena was very helpful and thorough would recommend to others will go back next year.
They were very helpful with my situation. I'm about to go through a divorce and lost everything even my wallet but got paper replacements of ID and such.. Even though my wife and I are in seperate cities they allowed me to file and have her sign her parts in her hometown. It eased my mind and allowed me NOT to be near my wife. I cannot thank Mrs. Patel enough
I've filled with jackson Hewitt 2 years in a row and I recommended my boyfriend go there today.
Service was fast, service was excellent, they worked to get us the best return possible and tried to get us money as early as possible.
Great Fast Servi
They get the job done in a short period of time and maximize tax refund
Paula at the lake Creek Wal Mart location was awesome and really helped me understand the process and how to get the most out of my refund.
Becuase yolanda that help helped was very nice and took the time to explained every step and all the amount i going to receive back and she was extremly nice thank you yolanda and jackson hewitt for your service
Great service and well prepared personnel.
Very polite. They walk you through every step of the process. Even told me why and how I am getting what I am getting back. Overall just very good people.
They were amazing service before i even got started. They greeted me and was very friendly and extremely helpful. I had a ton of questions and they answered them all
For someone doing there taxes for the first time. Your employees were really helpful. Yolanda explained everything in detail.
Atienden rapido, contestan todas tus preguntas con claridad y estan muy atentos a que recibas el mayor rembolso posible.
It was my first time doing my taxes and Jackson Hewitt took care of me.
Friendly service, and they answered all my questions with confidence. They found the best way to help me
Because they are professional, kind, informative and fast. And Meera went above and beyond to get us the best situation.
Because they always help me to ensure I get the highest refund back and they do it correctly the first time!
Fast and friendly
The was very nice, polite and professional. She was also thorough. It was comforting to know that I felt that she knew what she was doing. I'm going back next year
Very quick service ,the staff is very polite and care about how much they can help you with your taxes very good location and very respectful.
I have used you in the past
Anyone we have encountered has been really welcoming to us and our children. They are very informative.
simple, easy, good positive attitude, working well with the customer, fun.
Excellent service. Very knowledgeable. I’m confident that I will get the complete amount that I’m qualified for.
Fast and friendly service, answered all of my questions, and even gave me tops for next year's return
Best service with minimal effort
I have been a customer for 12yrs
The process is quick & easy. The workers are friendly, polite & patient.
Not everyone can afford it, mostly they do it online bec it?s free thru TurboTax and others...
People were knowledgeable, price was affordable and location was perfect, thank you.
Reena always offer us excellent service, she calls us this year to make and appointment and she is always very helpful with her knowledge
We feel that they are thorough and have our best interest in mind. We can ask questions and they offer suggestions. When we have our taxes done, we know that we don't just have the knowledge of one accountant we have the expertise of and entire team handling our taxes. It's comforting and less stressful for us.
The process was extremely fast and easy from start to finish. The staff was very courteous, knowledgeable, and friendly.
This is my second visit and the service has been great and reasonably priced.
very good service and nice ,efficient people........
Fast and easy
People are very helpful and they have enough knowledge about their job
Great support and quick
Very professional service
They do a good job explaining the process.
They were so nice to me.
Good service the people
Reena and everybody else that helped us were GREAT!
Taxes were prepared in a timely manner. Friendly and helpful agents. Christian answered all of my questions.
My tax preparer, Reena, (at the Walmart location near 183 & RM620 in Austin) has provided exceptional customer service over the last 3 years. I specifically request her for my annual preparations. She is a model employee.
I decided to make the switch to Jackson Hewitt this year! Glad I did Reena Patel was excellent!~ Super helpful and knowledgeable. Made the tax process very informative and extremely easy. Since the kiosk was conveniently located inside my local Walmart store, I was able to wrap up my taxes and do a little Sunday shopping all in one place. I will be back again next year to have Jackson Hewitt prepare my taxes. I hope Reena is there!
Great service from Meera, Yolanda, and the whole team. Informative and knowledgeable assistance was very much appreciated!
The tax agent was so patient and knowledgeable with preparing my taxes, Thanks so much.
The people are extemely knowledgeable, friendly and personable. They make doing taxes stress free.
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.