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|Monday||10:00AM - 7:00PM|
|Tuesday||10:00AM - 6:00PM|
|Wednesday||10:00AM - 7:00PM|
|Thursday||10:00AM - 6:00PM|
|Friday||10:00AM - 7:00PM|
|Saturday||10:00AM - 4:00PM|
|Sunday||1:00PM - 6:00PM|
What others are saying..
Jackson Hewitt helped me with my taxes to make it more easier for tax returns. Thank you again
fast and easy
Fast friendly service by a knowledgable tax preparer. They are there when you need them.
The person who did my taxes was professional nice and knowledgeable
This year was probably the best experience with JH. Not that the past years have not been. It seemed to be much quicker, the lady that did my taxes was very good at what she did and was very easy to talk to. Customer Service is extremely important to me and the assistance I received this year outstanding. I will most certainly be back and encoyurage my friends and fellow co workers to attend the Plainfield office.
the gentleman we had do our taxes was wise and helpful
Excellent customer service from Nicole Davis, who prepared my taxes this year. Actually the entire staff was fabulous at the Plainfield ave, Grand Rapids office
Nicole and Steven made my day! I almost cried.
Staff is very helpful, knowledge, and they give a loyal customer rate. They also work around your schedule, open late and can get you in and out in a time that works for you even on short notice.
This season a lot was automated which made it easier and quicker. Also it is helpful to have your previous year done by them for reference. The guy I worked with had already reviewed my previous year before I came to the appointment. He reviewed with me a 3 year comparison. I like that you can make an appointment on line and I have never had a problem getting in, even we I go at the last minute.
dropped off info - set up appt - 18 minutes and I was out the door (with a refund)
I go to Jackson Hewitt every year and always appreciate the work that is done for me and my family.
They helped me and explained every detail, all my questions were answered. I got what i expected from jackson hewitt.
Very friendly and explained everything when I had questions
because he is awesome
Service is great
I have came here for years and I have always been treated well plus the returns have been accurate.
Very polite employees.
Good customer service
Friendly staff, and they make the process quick and easy!
Fast and friendly
I had a great experience
because the service is quick and the staff is friendly
I was very pleased with the quick service
Friendly represenative and easy to apply for loan
Very good service
Fast tax operation and easy very friendly people
Good people good experience fast when doing your taxes.
They are fast and friendly.
The person who worked with us was very helpful. She even let is know what we would need in the future to bring with us.
Very friendly service,fast service
Never had any problems
Very friendly and professional. Will definately recommend Jackson Hewitt. I used to use H&R Block, NEVER again!!!
Very friendly staff and works hard for you !
Fast and friendly
Very much so, customer device is amazing.
Nice and friendly service
great customer service friendly staff that answers call your questions to the best of their knowledge
They are very polite the two years I’ve gone through Jackson Hewitt. They explained the process as we went through everything to file our taxes.
Very friendly, easy to get an appointments
My experience with you guys was so awesome. It went quick fast and easy,also the employees were very friendly and helpful
Very personal and knowledgeable about taxes and even from my tax situation from last year which I had problems with that didn't get solved and was finally solved today.
I really need refund advance and they were very helpful.
Very helpful and nice
Answered all my questions
Steve does a great job
Customer Service was excellent!
Very friendly people and very fast and sweet
Friendly and fast service!
Preparer informed my son I could file a homestead credit for Michigan.
Awesome tax preparer.
Frendly service evertime i walk in. They make sure you get the most back that you can.
We like the people and they are great
Good service and cash same day been going threw Jackson Hewitt 2 years and will already stay with Jackson Hewitt!!!!!
TEARRA BRENDA JUANIT
I have been with Jackson Hewitt for 12 years and I trust them to treat me right, be professional, and confidently complete my return with no issues. However I have the confidence that if there is a issue, they have my back.
The customer service was phenomenal. They were very busy but still managed to fit me in. It was very fast and friendly.
dawn always gives me tax tips and explains in detail my return
People are really good to work with
Love the people. And they were great at their jobs
The service is fast,courteous,and accurate. They always help us get our maximum refund.
Nicole is always helpful! She got me more back than last year!
They are very helpful
Great, friendly, knowledgeable staff who make it easy to trust the work you are getting done at JH
fast and efficient service. tax preparer is friendly.
The tax person was good and I will go back to her.
Friendly staff and knowledgeable also.
always professional - knowledgeable - wait time in minimal - and love when I get $$ back
Service was excellent! A little pricey but Nicole was well worth it!
I have always been able to get a time and date I need without waiting and the preparer has always been very knowledgeable.
They are organized and thorough.
Because the preparer gave me helpful advice on my business
The experience was fast and friendly
I've always had a great experience with Jackson Hewitt before buying a house and after...not itemizing and itemizing, etc. They are always friendly, welcoming and knowledgeable.
Great service very helpful fast easy
The service is great and the people are nice
Amazing experience. There needs to be more people like Laurie Jerry in the world.
Because the people are friendly and they know what there doing.
Great fast service great deals great people no mistakes easy open availability answer all questions in understandable ways without causing confusion
It's a great place
Always treayed very nice with a lot of respect
I would absolutely recommend Jackson Hewitt. I have used them consistently for I'd like to say 5years at least and in more than one state. I have had no problems and great service.
Because I've had a great experience with them and I feel that they have a lot to offer
Great service answered all questions I had
Because Laurie has always been so awesome!
Knowledge of products
Frank was great and very knowledgeable about the new taxes.
I have been coming here for 14 years
Nicole is a great at what she does and very friendly.
Excellent service and very informative!
Very friendly, fast, and knowledgeable
They good people to work with
Very friendly environment
I enjoy the services provide to me
Great service! I always get answers to all of my questions and concerns. Everyone is always so friendly.
They’re always so professional and courteous and you actually feel like they truly care about you.
Then have very good service a n very nice
Good service respectfully people
Nice and explains well
Friendly and efficient
Customer service was great.
Excellent customer service skills , friendly staff
Fast easy very good customer service and they let you know what to expect and approximately when you should have your loan
They were quick and nice
I think they do really good work an have good employes
process is very easy, prepares have always been nice and explain everything thoroughly
Great customer service and friendly staff
Excellent customer service
Very good service
I come here every year
Always friendly, helpfull. They all smiled and greeted us.
Great customer service
I was very happy with my service
Great customer service,
good atmosphere, very helpful with questions.
Very great staff. The atmosphere was none stressful and they made the filing taxes situation very understandable and fun to learn about.
They are just so great at what they do and if I were to have any questions they answers them.
Great service! In and out and very friendly.
Friendly customer service
My tax prep was very friendly and informational she answered all my questions in detail she was great i would definitely have my friends an family set up appointments
Fast and friendly
In and out. Very professional.
Helped complete my returns so I can buy my first house.
Cuz they are reliable, call me check up. I wasnt going to come back this year, but the follow up was really good. I like them cuz they remember me.
Friendly and quick
They are very helpful and was able to look over our taxes to check for mistakes that another tax preparer had did to make sure we could get back the most money for last year.
Dawn was great! She was very patient, helping me bring up my online w2 when I was having issues. She even found a credit I didn't know I qualified for!
Very friendly not with just me but my children. Answered all my questions and made the process enjoyable!
friendly and they know their stuff, fast too
They did my taxes quickly and correctly i have been filing my taxes with them for years and have never had an issue
They work hard to get the biggest refund also The logo is attractive
My preparer was amazing! She new exactly what she was doing and I couldn’t ask for anyone better to do my taxes. Love Kathryn so much!
Ive always had good results going through jackson hewitt. They have always helped me get more of my money back than other companies could in past years.
Everyone is so friendly and it is always quick and easy.
They are very helpful at answering and questions that I have and they are professionals at what they do
Grate service good at explaining everything and very friendly
I came in to file this years taxes and during the process Nicole found a mistake on last years return. She fixed it and found me an additional $752!!!! I am so grateful for her!!!!
Fast friendly service, very knowledgeable in tax requirements, reasonable fees and very helpful in general to our questions
She was very accurate and knowledgeable was very happy with her
Because I like the kindness. And how helpful they are.
Every year the tax pros at Jackson Hewitt make the unpleasant task of filing my taxes as painless as possible by using saved information to file more quickly.
They are knowledgeable and answer all my questions clearly
I have always had good service with Jackson Hewitt it woul be my pleasure
Always friendly and know how to get you the most back
Because everybody's is very nice.
Because my text quick and did excellent job
I got an appt. right away. It was fast and priced right.
Because your the best at tax preparation and I would love for everyone I know to experience the professional service!
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.