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|Monday||11:00AM - 7:00PM|
|Tuesday||11:00AM - 7:00PM|
|Wednesday||10:00AM - 6:00PM|
|Thursday||10:00AM - 6:00PM|
|Friday||10:00AM - 7:00PM|
|Saturday||10:00AM - 4:00PM|
|Sunday||1:00PM - 6:00PM|
What others are saying..
Cari Barker was very friendly and walked through everything with me
Fast and easy
Have been going for years and I like everything about it.
Staff was extremely helpful
Have always had great service here
Great customer service very friendly
Very professional and friendly service
Very informative and friendly service
Very respectful and was will to work with us on short timing. Injoyed the time being here
always helpfull and good at getting them done in a timly manner
Awesome and thorough customer service. B.J. was extremely helpful and courteous!! Will be a returning customer every year!!
They explained everything into detail and answered all of my questions
Friendly quick service
She told me of other tax benefits I was eligible for.
Very thorough with explaining everything option.
The tax preparer was very patient and helped me a great deal when one of my w2s decided to be difficult to get.
It was fast and loved the tax advanced.
It was quick and easy they was happy to help answer all my questions
I like Jackson Hewitt I've been going to them for the last 7 years.
Very polite people, Will answer any question you may have! Jh is always looking for the best refund to get! Easy service. Booking an appointment gets you in fast.
Because they were nice and quick
Have been very well taken care of by Jackson Hewitt for a few years now.
Was quick and easy bj was super friendly!!
fast friendly workers BJ did a awesome job for me liked her very much smiled and was happy to be helping me
The people were very helpful and explained everything in detail
Friendly, fast and efficient. They had an answer for every question. And I believe I got more back than i was ever expecting
My process went fast and efficient. BJ was so informative and thorough!
My specialist fixed another's mistake, inbetween her existing appointments.. and in only 12mins!!
I liked how fast it was but did not really care for the $50 feeling on top of the feeling for doing my taxes.
Bille jo out of the Cadillac office was really polite and friendly she talks with you threw the hole thing and real easy to talk to I will recommend Jackson Hewitt to all my friends and family thank you guys for all the help by far the best place to get your taxes done :)
BJ was very knolagble, curties and very perfonisel
They were friendly and bj was very knowledgeable to my needs for cgetting the most for my refunds
BJ is a wonderful very helpful person to help you get your taxes done.
Bj helped me with prior year issues and how to call the irs to make sure I could file at ease. She also helped me get the most accurate service
The preparer was very patient even though I was very unorganized and did not know everything I needed
Very friendly and helpful with explaining the value of their services. Would recommend anyone to these ladies
Bj was amazing talked about my bus driving and made me feel welcomed and confident in her knowledge of my work
Came in today with an appointment scheduled elsewhere and spoke with bj and she amazed us with her bubbly personality and willingness to answer our questions so we stayed
It was convienent and had great preparers to help
Courtney is like my sister and she provided me lots of advice on my taxes for next year.
Great customer relations and accurate tax advice from the girl working there.
Great service and knowledgeable staff
The girl there was awsome and getting the 100 switch from another place was good too
Bj was good. She was helpful and very polite and she looked good.
They do great job
Great service,fast and very friendly
Bj Smith was very pleasant made everything seem easy
Bj is very good at her job. Always very helpful and attentive that's why I come back every year.
Friendly fast service
Hi Smith made this an awesome easy experience.
Jackson Hewitt employee are very helpful. I come back every year get my taxes done right the first time.the help was amazing from Kayla and Bj.they are helpful and and amazing
BJ is awesome! She makes what normally is a boring 'I dont feel like doing this' situation into a visit I dont mind making. She's super efficient and actually quite funny.
Because they have great customer service and they know what they're talking about.
Very friendly. Fast and always putting the customer first.
Hi and Courtney we super helpful and they helped me through her to t all the info I need to hopefully get as loan today
They rally took the time to help and answer any questions I had. They also made sure I understood what I was signing before I signed. Very friendly and enjoyable people to be around
Because but is the best. She is very helpful and understands me. She knows the struggle is real. Very efficient and would definitely story recommend her
I love JH this is my red year returning having come from HR block and your tax professional at your Cadillac Mich location is amazing!!
because I like them they have been really helpful
Because Betsy and Deanna were great help getting us started while but was finishing up with another client. We love this crew
BJ was very helpful and knowledgeable. Told me about all new tax information. She also made me feel important.
Our agent was extremely helpful
Because bj helped us so much after such a bad experience in traverse city office. She was pleasant and we will be coming here from now on
It was easy and lots of smiles. Enjoy the service we get here
They were very specific and helpful. They explained the entire process very succinctly. Whenever we were confused they made sure to show us on the screen as well as a verbal explanation.
BJ was my preparer today. She made me feel totally at ease although I was nervous to start with about switching from .the TC branch.
Nice tax preparers made sure we understood everything
B.J is the best. I won't go to anybody else. This will be the second year and it won't be my last.
Bj and Patti gave much better customer service that I received at the Traverse City location
By was extremely helpful and explained everything thoroughly and in a way we could understand.
They are very helpful no is great she find me money I didn't know I had coming
They were very helpful when asked about claiming grandchildren.
Liked that we discussed homeowner information for possibilities next year.
Professional and helpful, thourough
One funny lady
Very professional and answer all my questions
Because the girls are amazing and the company does everything possible to help you
Hi and Deanna made everything run so smooth. Best service I've had here and it has always been good
Have not been to Jackson Hewitt in several years and was very happy that I returned. Deanna was very friendly and helpful.
she was very helpfull. She made sure I know what I was getting and answered all me questions.
They were kind, patient.. MAde sure I had a clear understanding of what they were doing and answered all my questions.. Though tbh I had few. I laughed, who knew getting taxes done could be entertaining haha. But seriously, they were great! Highly recommend. And my apt was under a hr, as well. Fantastic ladies.
They are all so helpful and welcoming!
Been here for 5 years. Wouldn't go any were eals good Custer service wants to help u get more back
The ladies who worked w me were fantastic! They were very knowledgable and explained everything quite clearly. They made sure I was made aware of special offers and the benefits I could and or would be be entitled to. They answered all my questions.. though truly I had few bc they were so informative. My apt was even less than an hr and they were able to get me in early.. I've gone through JH in thepast, and will continue bc the service is just amazing. And the gals had me laughing even during our apt. ,
BJ was incredibly thorough and friendly. her customer service is great!
Explained things as we were going along. Very pleasant personality
Patti was awesome
BJ took great care of me even though I was a walk in.
They are perfessional and get you all the money back that they can
Fast and friendly
Quick easy knowledgeable. That is how I started my day with Jackson Hewitt. Wish they all started this way
Kayla was super friendly and insured we see happy with everything!
Kayla was awesome got me in and out quickly and was very professional!
Friendly fast service
Had to bring my son along and she made a point of keeping him happy too!
Wonderful staff very helpful and knowledgeable
Quick and easy!
Patty did a great job finishing my return. Will definitely be back
I am very glad I chose to come here. It was fast and pain free
Fast and painless taxes. Thanks BJ
Patty was a very informative and very positive! She thoroughly answered all questions that I had. I love her fun going personality and quick wit! Patty made my stress about taxes a breeze and such a fun experience!
So glad we came here. Didn't know about injured spouse. We wouldn't have gotten our credits.
Wonderful staff super friendly helped and explained everything
Very friendly and knowledgeable
Kayla made the experience straightforward and she was honest right from the start!
Freandly smart an out going
Fast easy friendly service bj was pleasant to work with.
They walked me they everything they were doing on my return
Fast and easy
Because it was great being cared about and greeted with a smile to brighten my day
First time in 10yrs I got money back from state
Nice quick and easy with great company of our tax preparer Kayla
Bj was great and was great at her job
Bj was great and got me back more than I was expecting
I love doing my taxes here it’s always fun with bj and Kayla
Perfect s service
The person that did mu taxes was very knlowagable about the new tax procedures and explained and answered all my questions
There good people and they were nice and helpful
She made me fell good about my situation and that there is always a reason to look ahead
Bj made me laugh so hard I almost peed myself
Fast easy friendly
My refund was the best it has been. Bj was great
My preparer was a machine today she was swamped all day and took great care of us all
I liked the covienece and speedy service. The girl also treated us like we were equals.
It’s really a tax return for you to get and it’s worth it
My friend sent me here and it was well worth it
Comfortable to talk to and friendly advice.
They were quick, efficient, friendly, and professional. I felt like she knew her job well and helped us to maximize our potential refund and answered all questions we had and made sure we understood the answer she had given us.
Fast and great people
They service provided by this company is very professional and friendly. They treat you like family
Patty was very helpful
I’ve done my taxes there for a few years and have been treated very well. People are friendly.
Patty was amazing she was so sweet and nice. Bj helped us to she was very nice and friendly. I will be coming back to do my taxes here.
Patty was was super awesome and friendly
I got back more than I thought. My tax lady was helpful and very friendly.
Bj helped me sooo much and guided me through a confusing return this year.
Have been here 8 yr no problem
Was very pleased with customer care that I received today and will recommend to my friends and family.
Having my return done at my had really eased my mind. I'm confident that they are doing their very best for me.
Professional looking, seems to know what she's doing, talked about her daughter, so very personable, she's a rock star!
Happy with the my return and with the service.
Bj made me feel like family today. And she explains everything
Very friendly service
Bj made marriage and taxes feel easy for the new stuff
Loved the service I get when I come here
Excellent customer service! The friendliest staff. We aren't treated like a number, we are treated like friends. Answer any questions we have very thoroughly. We will be returning customers to BJ Smith as long as she is here, and will go above and beyond to recommend Jackson Hewitt
I feel I did a good job on my tax prep today. I thoroughly enjoyed my demeanor and I will return to have me do my return again next year.
Incredibly friendly and helpful staff. Very quick service and a great return.
Very knowledgeable and courteous
Informative Helpful Friendly Convient
Very friendly my accountant was very nice understanding and walked me threw the process and what was going on
Yes our company got great coupons ty
Bj was very helpful today. Made it easy
Very efficient, got right to the subject at hand
Nice quick walk in service. And great with the kiddos
Nice and easy. Friendly people
Because my son and his wife love bj and Courtney so I switched now so do i
It was an easy process with a great young lady to help
Great tips and conversations about our grandbabies
Way better and faster than the place I used last year with the green folder
I really like my preparer she treats me like family
I drive nearly 4 hrs to come see bj and Courtney and she waited for me to arrive after closing
The woman I felt with this year was a lot better than last year, super nice & helpful!
Helpful and convenient. I made a phone call and got right in.
Very helpful and informative. Answered all questions and some.
Deanna welcomed me back and explained everything throughout the appointment.
Loved how Deanna explained the whole tax process because it was my first time and didn’t know how everything worked??
Friendly agents they are very thorough and very respectful
Quick and smart workers
It was easy considering being so pregnant I wasn’t there long enough to be uncomf
Was very happy with how I was treated by Deanna who was understanding and helpful with tax situation.
Great personality. Knew her job was speedy and very friendly. Hope she's here next year.
Fees scared me at first but Bj gave me a discount for being a veteran and I knew I was in the right place
Very friendly and helpful. I enjoyed doing taxes the last couple times with Jackson Hewett. Love the refund too.
Always feel better about taxes when I come here
Friendly, fast, convenient. My tax preparer was very professional, knew the tax laws, and had great people skills.
Courtney super nice and was quick
Courtney was so nice and told me all about being a loyalty client can't wait to come back next year
Very knowledgeable and friendly staff
Great friendly service! Glad I didn't have to do the taxes myself! Will definitely recommend Hewitt Jackson and Patti.
Have been coming here for years now and am always happy with each new person that I meet.
Great friendly service
Because the person assisting me was very pleasant, very professional, and was flawless in helping me. I would gladly recommend Jackson-Hewitt to anyone needing to get their taxes done
First time at jack as on Hewitt and was happy with th e outcome.
Bj was so amazing in helping me with my student loan stuff and my daughters tuition
My sister did very well for me today. It was nice to see her
Very nice service. Very polite. Helpful
My girlfriend referred me and with great reason. Bj was great
They were quick and ifecten
Bj made it easy through divorce filing
She was totally prepared for keeping the kids under control and quiet. Loved her once again this year!
Met bj today she was pleasant
Fast easy and understanding
Bj Smith was very helpful with my tax issuses from last year.
Bj was so good helping me with my taxes through my divorce
I will return to BJ as long as she is here helping us all
Always great people here
Very good service.
A very blessed experience with bj each year
It was first time to file and bj helped explain to me and my mom our options because mom was hurt
Every year they get better and better
Fast easy friendly service from BJ and she knows her tax stuff too.
I liked bj way more than the Cathy from last year. She was good
It was nice meeting someone who knows where I came from in Virginia. Made me feel home again
We were so pleased with the tax advice we received today. Glad we decided to switch
Bj was so sweet as always. Great service
Such sweet girl my daugher and son in law will here monday
Quick and easy. Friendly too
The people here are so kind and completely help me in my time of need. Thank you
First time here. The girl convinced me to come and it was great.
Great friendly and kind. She knows her stuff
Very clean and professional
It was a very good experience. Our tax expert was very helpful and friendly!
Excellent service treated with fast and friendly help
I was completely blessed when I met BJ. If the lord was looking down on me it was today for sure
Quick, easy and the tax preparer was extremely helpful and knowledgeable.
Always fast, friendly and efficient service. Even when I get someone new they are up on the tax laws and get my taxes done perfectly! However I do think the fees are a bit excesive.
Bj spent her entire day helping me do multiple years because I did not trust dropping them off she was amazing. DidnÕt even take breaks
Bj was very sweet
Referred by parents. Loved my tax lady
It feels so great knowing all 5 yrs are done and completed. Thanks BJ
Always get great service and the drop off service is amazing
Because BJ Smith was extremely pleasant, professional, courteous, and efficient! She explained everything and never hesitated to answer my she's to my satisfaction.
She n Knows what she is doing. This Makes it easy and reassuring that you are cared for.
The staff was friendly and helpful, with the ability to answer all my tax questions.
I always know that I can get in and out quick and easy with accuracy and good conversations
I had a great experience today and got some great advice for next year. Thanks to BJ
I recommend you guys to all my coworkers. It is nice here. And quick.
Wonderful service, helpful and friendly. Our questions were answered and we felt like our business was important to her
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.