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What others are saying..
The taxpreparer was very helpfull on my taxes and the things i needed to do to make sure i got the best return i will be back and i will bring my friends
The representive was very knowledgabke
Good customer service
Tere fast and on the job
Very friendly and knowledgeable
Gives you great service step by step of what their doing and most of all well respectful
They are very friend and prepared my taxes super fast. They also were very good about answering any questions I had.
Quick and friendly
Because they are very professsional and efficient
Martin is a very nice guy
She was very helpful and pleasant
The people are nice and helpful and answered all my questions. They were quick.
I've used Jackson Hewitt for I think about 5 years now, and except for this year, it has always been the same guy there who has done my taxes. That shows to me that he enjoys working for them, and the happier an employee is, the happier of a person they usually are to do business with- and he has always been extremely friendly. The lady there this year was also very, very friendly. It also seems as if the time I have to spend there gets shorter and shorter each year- which is great! It's wonderful that all of my previous years' information is always still in the system, so it doesn't feel like I have to start from scratch each time.
I've had positive experiences with Jackson and they always try to maximize my refund.
The customer service was great
The service was great. It was simple and did not take too long. The tax preparer I spoke with (Billie Jo) was well knoweledged with taxes. She was very informative with all of my questions.
Billie was very helpful and when I was disappointed about Jim being gone, she made me feel comfortable.
Very reliable. Have gone to Jackson Hewitt for the past 5 year's.
The service was quick and very friendly.
Fast and helpfully service. They were able to help me find things in my taxes I would not of seen.
Bobbie Jo helped me as much she could while not having my w2s she made me fill a application which is much closer to a form of w2
They know what they are doing
Because they are so friendly and very nice ..Also they treat you like family.S i i will tell everyone about them.
The rep was very nice and friendly
It was fast, very easy to just get in and out, great customer service
Was very helpful and thorough with information. Was able to fix my problem.
Explained everything I needed to know and tax preparer was kind
Very friendly tax preparer, knowledgeable as well.
Good customer service and taxes were done in a good timely manner. All my questions were answered during my tax appointment.
Quick and efficient
I had a great first experience and I recommend my family and friends to come here.
Because the person that gave service is knowledgeable and nice
I have been going to Jackson H for about 8 years, and they are always friendly, fair, and get me the most for my money.
Good customer service
I have always had the results and the best service and the customer service is amazing I'm a loyal client
Billie jo did amazing job to help me on my taxes ill send more people her way for doing a good job.
Loved it she explained everything to us.she was very polite as well. Just professional loved it and I will be back next year.
We are first time customers and We loved Billie at Coralville Iowa Walmart location!
Very nice and professional
Fast and ready
Verry easy and straightforward I was pleased with the way everything was explained
They take the time to really help me
Because my tax preparer was real nice and polite and very helpfuland when I asked needed to ask questions she was that I answer the phone
I trust in their work. They are friendly, and answer any questions I had.
Great service nice people
Easy to get into. They get your taxes done quickly.
The tax preparation lady was amazing. Went and explained everything to us to make sure we understood. Will definitely be back next year. And to the same lady! !!!
Because Billie Jo, was fast and curtisy.
They're fast and help you understand clearly. Also advances are a great bonus.
Fast and friendly service! Wont go to a different place to get my taxes done!
Some of the best customer service i have experienced in all 3 years of filing taxes never no problem.
They are very courteous and patient as they walk you through the process. They make the process painless and understandable
Being located inside a wal mart services were easily accessible and, the preparer was quick but very thorough.
Jackson hewit got me a big tax return. Billy jo was so helpful and friendly.
Was very friendly nice and very helpful
Muy buen servicio y bien claro al explicarlo, con mucha amabilidad !!
Billi jo is amazing
Billie Joe did so much better then H&R Block. She found mistakes he made and she did my current years and past two years taxes for more then half as much as H&R Block. I recommended her to a friend. I am going to return to Jackson Hewitt next year. Thank you Jackson Hewitt. ??
Jackson Hewitt gets the job done and works with you to help you get more from a refund
I came in with returns from 2017 and we got all me returns done with no issue
I've been having my taxes done there for years, and I've only had maybe 3 different people there doing them - which means that it's the same people working for Jackson Hewitt coming back each year. I find that to be very reassuring, especially when you're giving these people such detailed information about your family - like your SSN, etc. The majority of my information is already in the computer from previous years, so each year I file, the time it takes for everything to be completed gets quicker and quicker. Every person has always been extremely friendly and genuinely helpful. That's something that I value almost more than almost anything else.
Very helpful on all my daycare tax credits and even waited until I got one of the tax identification numbers.
TP was extremely knowledgeable, polite, friendly, super personality!
The service was fast, convenient and very friendly. Billie jo did an excellent job of explaining things to me.
Customer services was great
Billing Jo and Allen at the Coralville Walmart kiosk, were great handling everything. Everything was explained to me in great detail! Also very happy with the Switch service
They're fast and a decent refund Billy Joe was nice and remember me from last year
Each and every year i get the same great service!!! The people are super nice!!! I cant wait until next tax season! Thank you guys for everything you do!!!
Jackson Hewitt is an Awesome Tax Place ! I’m so glad I went there To File For My Taxes Thank u Guys So Much !
I was able to set an appointment for the very next day. My tax expert BillieJo was patient, knowledgeable and funny. I had an involved return due to ridesharing but she made it easy and got me a refund when I thought I'd owe quite a bit.
Helpful in getting me my best refund. Explained everthing along the way and really seem to care about her clients
Friendly and first clients
Knowledgeable, courteous, fast, and explained all questions regarding my return with the answers I needed.
Good experience with helpful staff
Billy Jo was friendly and professional at the same time and had a way of putting my mind at ease .
Professional and helpful
Last 2 years there were mistakes made by an associate on my taxes. But an associate from a dofferent location went out of her way to assist me. And made sure it was correct.
Quick friendly person working with me. No need for appointment just drop by and get it done
They helped me filed my taxes in details of everything and thank you to them I found out that my w-4 was messed up they werenÕt pulling out the amount of money they were supposed to based on my paycheck. And they gave me good advice on what to do.
Very friendly customer service and support. The staff was very kind and patient and answered all our questions. This was our first time going with the company and it sure wonÕt be the last!
Very friendly service. Knows what they are doing and doesn't take long.
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.