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Maps & Directions
|Monday||10:00AM - 7:00PM|
|Tuesday||10:00AM - 7:00PM|
|Wednesday||10:00AM - 7:00PM|
|Thursday||10:00AM - 7:00PM|
|Friday||10:00AM - 7:00PM|
|Saturday||11:00AM - 5:00PM|
|Sunday||1:00PM - 5:00PM|
What others are saying..
I was impressed with the service, how fast my tax returns were prepared, any questions I had were explained to me and understood, and the preparer, Sally, was able to answer my questions and have the taxes prepared as they were.
Getting all the tax service done at one time, fast, and easy.
Great customer service
Highly to recommend Jackson Hewitt because my taxes were done in a timely matter also my representative was helpful with any questions that I thought to ask so that why I chose Jackson Hewitt..
Because it's Hassel free and all I have to do is go in and they remember me which make me feel good. The fact that they remembered me from last year by name.
THEY WERE FREIENDLY AN THEY GOT ME IN AND OUT
Was fast and easy
I like that i dont have to come back in to file my taxes i just have to email my w2s to hve them done.
Great service! Friendly staff get the job done on time. Keep all my information confidential.
I've been with Jackson Hewitt for about 2 years now, and honestly everytime I have filed with them, they have given me great customer service and they're great at explaining everything going through the process of filing. They like to make sure as employees, they are doing there job right, and everything in there power of helping thier customers understand thier tax when they file. By making sure they keep us coming back, and guding us in the right direction by making sure we get all our tax refunds ! This year Mrs. Shannonh Curtis, filed my tax so that I could recieve the advance loan through your company. She did a great job explaining to me all the deductions that I could possibly recieve next year and by helping me save alot of money. By me driving from Waterloo to Cedar Rapids location, I didnt know where I was going. But when I did arrive, I will admit it was very full of people inside the place when I walked in, they was very fast and helpful of getting all the customers in and out. Appoinments was first, before walk- ins it was great and I didn't have to wait for long. That was very nice and I will be perferring family and friends to file with Jackson Hewitt. Keep up the great work! :)
It was very busy at the location I went to and I waited a while even though I had an appointment but the specialist that helped me was very friendly and professional.
My Tax preparer is really Friendly explains and Breaks down things so hat they are easy for you to understand! Very friendly and I didn’t have a long wait and The process was pretty quick.
Fast friendly service and haven't had a problem in the last 4 years I have filed with Jackson Hewitt!
Employees were knowledgeable, accurate and willing to guarantee the maximum refund possible.
Because they are fast and they made sure that we understood everything and they are very friendly
Very kind, easy to understand and very quick. More people should look into the service that is provided by your professionals. The lady we had was very nice and left nothing out.
Had great service , got in and out without any problems. Very friendly !!
i love Jackson Hewitt and I always recommend it to everybody and I have some friends coming in pretty soon to get their taxes done I go to them every year
I've been dealing with you guys for years and neaver been wrong about nothing you told me from the start I will don't best to have my family and friends come to the team
The service every is absolutely amazing. The same woman assists me every year. She is the only reason I go there.
Ive been getting my tax done here for years never had a problem.
Good service and respectful. Willing to help you when needed.
Everything was done right
They were awsome I got in there and it seem I was right back out it was quick. quicker then I ever got my taxes done
They have nice employee and they work with u to get the money u need
They give great service
The workers are all very helpful and easy to work with. If you dont understand something, they are happy to explain it in a way you can understand.
They were very nice people
Quick, friendly, easy service. Never have had an issue with a return and always informative.
Fast and easy. They answered all my questions I was in and out in about an hour very friendly employees
Very nice and helpful. Attitude was excellent. Makes you feel comfortable. Patient and answered all of my questions.
They are fast and efficient and don?t charge as much as other tax service companies
They were very nice and helpful
They did a good job
It was a pleasure to find someone so caring when I walked in the office. Going above and beyond to help me
Good and fast service.
I was able to ask questions and have it explained understandably to me. The person was helpful, friendly, and aware of what she was doing. It was done in a timely manner.
The lady helped out alot
Guy who helped me was awesome. Would of gave a 10 but secretary that was working was kinda rude.
They are very friendly there. Deb a trainer at the store in Cedar Rapids, Iowa on Edgewood was very professional, friendly and helpful. There should be more like her.
Fast and friendly service
Very accurate and good service
I have been going to you for 3 years and it is so easy. The people are always nice and I LOVE the refund advance right before Christmas.
Great customer service
Because it's save and secure,and also friendly providers and very nice workers and fast.
Because they take care of you and I get my money on time!
The service I received in office was outstanding! The expert working with me went above and beyond his job description to assure I had a well informed, and comfortable overall experience. He personally did an exceptionally well job! As for the other staff in the office, they were less then preferred. One of the two other staff members had a pessimistic attitude, and complained loudly the entirety of my visit. Horrible.
Easy, friendly and fast
Because service is good and they make sure you understand what?s going on with your return.
Excellent service, the manager at the Edgewood location in Cedar Rapids Iowa is new this year. And she did a great job, answered all my questions and might even be able to save me more.money!
Ive been with the company since 2013 and ive always had a great experience there has never been an issue with my return and the prices are great! Perks are also a bonus! Thanks you.
They were friendly and explained my taxes to where I could understand what I was getting back n why.
Very friendly. Greeted upon arrival with a smile. Very quick process I was in and out.
Quick & easy
Even though I did wait for a long time I do believe your staff was trying hard to make the wait go as smoothly as possible.
Fast and good customer service.
She took time to get is the best return without costing a fortune
They're incredibly efficient and well done. I've never had any trouble with my tax returns with them. It's speedy and efficient.
They are really focused on being accurate and professional. I am 3 years in now and I trust them whole heartedly with my taxes.
They are very affordable.i have been to H&R Block and they were horribly expensive and I like to friendliness of the tax preparers at JH
Impressed with the service and how much they seem to try and get you the best possible return
It was a pleasant experience.
It was easy and the tax person was very nice and helpful
They got me right in and did a great job
Great, speedy service
Excellent service! Very friendly and very helpful
Haven’t had any issues since we started going th
The gal who did my taxes was so informative, helpful, and kind. She needs a raise!!