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Jacksonville, FL Tax Preparation Offices

418 Starratt Rd

Jacksonville, FL 32218
Open 12:00PM - 4:00PM today (local time) View week

SERVICES AVAILABLE

Refund Advance
Drop off available
HOURS THIS WEEK
Monday 11:00AM - 7:00PM
Tuesday 11:00AM - 7:00PM
Wednesday 11:00AM - 7:00PM
Thursday 11:00AM - 7:00PM
Friday 11:00AM - 7:00PM
Saturday 11:00AM - 7:00PM
Sunday 12:00PM - 4:00PM
Reviews at this office

What others are saying..

ZACK B
Good service and nice people. And no wait

STEPHANIE
Very through when going through the process

MATTHEW S
Rita was great!! Her attention to detail and patience was greatly appreciated.

JENNIFER D
I have always used jackson Hewitt as my tax people, and each year I'm very happy with the staff, and offices. They make filing taxes easy

NICOLE D
Fast, easy process, walk in or making an appointment is easy.

MELISSA
Friendly service and quick

JUSTIN
Would be a 10 but I was sent to the Dunn ave branch when I had a 1 pm appointment and the lady keep taking walk ins instead of me when I had a appointment she talk to me like a child and was so rude since I was the only white person in there and she would not help me I left and had to wait 2 days to do my taxes at a better office

MANUEL
It's a good place

CHEY ELIZABETH
Ginni was extremely professional. She answered all of my questions and made sure I understood what she was saying. She’s very nice and personable.

LAWRENCE
Fast and accuret

CYNTHIA
Great customer service

REBECCA
They are fast friendly and help to get you the most

BETH
The knowledge. Friendly service. Appointment . best in checking deductiond

ROBERT
Always get great service from the local facilities in the Jacksonville area. Ginni was very helpful, Thanks

JENNIFER
I have never had a complaint out of my 17yrs of using them

ROBERT
I just had nothing but good experience with Jax Hewitt everything she tells me comes through on time

MEGAN
My lady that prepared my taxes was amazing

DANA
Fast service and was done with good customer service

LEROY
Very polite definitely made it a great experience friendly conversation very very very very very awesome person

JAMES
great people

BENJAMIN
Excellent service...

JOHN
The service we received

BREASIA
Beacause they get the job done very friendly and extremely FAST! wonderful customer service :) !!!!!!!!!!!!!!!!!!!!

BOBBI JO
Always pleasant and friendly people that work there...less stressful when YOU have these kinds of people helping you.

VICTORIA
The customer service is awesome and I honestly feel like they strive to get you a good return

RACHAEL
I?ve recieved great service there over the years. Ginni who helped me this year may have been best of all! My one strong recommendation for JH is to provide incentives not only for new customers but for faithful customers like me to stay. I could take advantage of incentives at other companies, but I hope you will consider this advice for subsequent years.

CHRISTOPHER
We have used Jackson Hewitt for several years to drive our taxes, and have always been pleased with the service!

STEPHANIE
Friendliness

FRANK
Our Jackson Hewitt preparer exhibited thorough knowledge of Federal taxes, efficient organized process to completion, while engaging in a relaxed personal conversation. In addition, the chart comparing the results for the 2017, return results under current tax law to next year under the Tax Cuts and Jobs Act changes is very helpful. Said chart coupled with the handout covering Tax Reform Act Tax Changes For 2018 At-A-Glance will be invaluable in tax planning for next year!!

KATRICE
My taxpreparer was very nice & courteous & gave me lots of great information on the new changes for this years taxes.

JENNIFER
The tax preparer that I see every year her name is Virginia Roland but goes by Ginni. She is the most honest, and caring lady that i have ever had to do my taxes.

DEWAYNA
Very good customer service

DEWAYNA
Good customer service

ASHLEIGH
The staff know that they are doing. They really take the time to help you.

BOBBY
The team was very professional!

JENNIFER
The ladies worked very hard to make sure I got the refund I deserved

RICHARD
Very knowledgeable staff very good attitude she's always giving us very good service

MANUEL
We have used for past 10 years and Ms. Ginni is both professional as well as personabble.

TODD
Talented tax professionals

KELLY
Great personalities and great experience

KENNETH
Great service

TERA
Ginny is a great asset to Jackson Hewitt. She is very friendly and personable. She does a great job at doing my taxes.

SHAUNDA
Ginni Holder is excellent tax pro.She very sweet woman has good personnality.I enjoy her doing while she do my taxes,she has alot fun with her ,she made you laugh. I recommend her to my friend,family and co-worker.

JAMES
been using Jackson Hewitt for nine years always have great service, friendly and knowledgeable associates.

CHARLES
Friendly courteous Gianni is helpful glad to have her every year for last 13 plus years

CHRISANN
Mrs. Ginna has been doing my taxes for years. She is awesome lady

BETH
I have been with jh for many many years and always received excellent service.

PAMELA
Very direct info needed to start application

RONALD
Thanks for job

ROGER
People that work there, good service.

LESLIE
No waiting,friendly service,tax preparers are knowledgeable of all the ways to save you money

JEFFREY
I have recommended several friends over the past 5 years that we do our tax to Jack Hewitt Service

MARK
If you didn't do my taxes right. You would not have been doing my taxes for 18 years.

JAMES
Good service

CARLI
Knowledgeable

JAMES
Services were great, preparer ensured everything was entered correctly and was able to answer any questions I had

FRANK
Accuracy, efficiency, the staff's flexibility and willingness to schedule an appointment. JH's associate, Virginia Holder, who completed our return is knowledgeable and very personable.

ERIC
amazing lady very friendly and good at their job.

DOUGLAS
great service and friendly people.

PAUL
The preparer we have made our appointment with, is always thorough. She has prepared our taxes for many years for this reason.

BRIAN
Very satisfied and fast and peace of mind

RANDY
Very professional very thorough Compared last years return for relavent details to make sure everything was covered

CHRISTOPHER
Ginni is great! WeÕve used her for 15 yrs!

YOUR TAXES AND SAFETY MATTER Save your spot by booking today

Why Jackson Hewitt®?

WE’LL MAKE IT EASY

We do the work so you don't have to worry. Open late and weekends, no appointment necessary.

WE’LL FIGHT FOR YOU

We're not tax machines. We're Tax Pros who are happy to answer all of your questions.

WE KNOW OUR STUFF

We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.