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|Tuesday||11:00AM - 4:00PM|
|Thursday||4:00PM - 6:00PM|
What others are saying..
The lady worked our taxes, worked hard and was knowable on taxes
Associates are always very friendly, answer any of our questions, and are very fast.
When I telephoned to make an appointment, the phone was answered personally by Ms. Elizabeth Monteiro a tax professional. Could make an appointment promptly and felt welcome. Arrived at appointment after I telephoned to confirm the same morning and Ms. Monteiro was orderly and explained to approach each question and will get to the documents I had brought with me, showing patience, guidance and sincere interest. Another appointment came in while I was there and still focused on my business at hand explaining to them she will be with them shortly. Personally Ms. Monteiro offered to speak to a school regarding a tax matter and asked me to speak to them handling the matter directly. During the preparation I spoke briefly on my current transitions in life pertaining to taxes and she listened attentively I could tell and was interested. Upon leaving I felt and could tell I was in good hands and being my first time there very pleased. I will be a consistent customer regarding preparation, any other finance questions I may have that will need advice regarding. I have already referred a Family Member, my brother to Jackson Hewitt for their opinion on his tax preparation. Additionally, I very much appreciate the offer I heard on KFI AM 640, my 'go to' station. It really helped a lot, especially this year. Thank you.
I've been doing business with you for years over 20 kind friendly courteous people
I have been having my taxes done there for years and always have great service. One year the IRS said I owed them money and the Jackson Hewitt service fought for me. In the end I didn't owe them anything.
Friendliness of personnel. Cleanliness of office. Accuracy. Very fair treatment. Easy to get to.
Even though I had to wait about 30 minutes, it was worth it because Sheila, the lady that helped me, took her time to explain everything to me and made sure everything was fine. She got me the most money I could get and I went home very satisfied. Not only did she provide really good customer service but the resources Jackson Hewitt Tax Service provides is outstanding. I'm very happy I chose this tax service. Couldn't of asked for anything better
Elizabeth is very knowledgeable and helpful,she is diligent and resourceful,and fast,I also like the price structure making it a easy choice
Because the agent was very knowledgeable and kind, the process was quick and easy & the prices for filing were reasonable.
Great service, timely fashion. No longer wait times. Has great additional offers.
I love this place. Fast and friendly.
Because Jackson Hewitt is fast and professional took me no time to receive my refund
Because they are great
They are professional and it's my 4th year filing and so far I've had no problems.
I been going for years they are respectful they always on time with appointment you never have to wait and they know what the are doing at all times
Good customer service skils, they explained everything to me. How the amount added up to and very helpful. I will be coming again next year to do my taxes. Love Jackson and Hewitt. Thank you so much for your business. I will refer Jackson and Hewitt to my friends and family.
It was a very pleasant, easy and quick experience. Our preparer was very pleasant and professional she explained the whole process and I believe she got us our maximum refund. We really appreciated the $100.00 Walmart certificate for a TV. We also took advantage of the free $1000.00 cash advance. Overall it was very good experience.
The customer service is impeccable and things are never rushed. I have never had a bad experience, always good and detailed. I love the way my taxes are done and how there is never an issue.
Very helpful and explain everything
Because of Tina that works in the Palmdale Ca. Area. Love he
Because I like the service
The Service is Great and the Tax preparer make you feel at home .
Everyone at the office that I went to was extremely smart and helpful! They all smiled at me and made me feel comfortable about being there.
I love Jackson Hewitt.. I been coming here since the age if 18 I'm now 32
Very professional,put you at ease while doing your taxes.
The people are very friendly helpful and explain everything to you concerning you tax love it give them a 10
Because it works for and it's close to where I live and also I have been using Jackson Hewitt for my tax service for long time.
Knowledge quickness and experience sharing
I like the service very friendly very knowledgeable able to answer all the questions I have and then some
They get to the point and are knowledgeable
I have been getting my taxes done at Jackson Hewitt for over 10 year. Like the service. Vernetta franklin.
Explained Everything in detail
Because they are so friendly and they take care of all your tax needs
Have been using there service over 15 years very knowledgeable of the new laws and i trust them
Great customer service! Did not wait long.I was very pleased with the time and accurate information explained to me by Tracee. She was understanding and answered all of my questions.
Very fast and effective workers. The lady I had was very up to date with her tax knowledge, which made it easy and comfortable
I love the service, their friendliness and accuracy when doing my taxes. I also especially loved how she took the time to explain all the new tax laws and how they would effect me in the upcoming year.
I would truly recommend cause of the professional and quality service and when I needed my taxes filed cause I was late filing..you came through without any hesitation..I really appreciated the service. Thank You
Jackson Hewitt's employees are very kind, understanding and do their best to get you back the most they could for your tax return.
She is the best
Your loan services
The professional was great .
I love this company and it?s staff. Reliable and friendly. Been loyal customer for years!
Great service with a smile things are explained to you well
Very helpful, fast and reliable
Tracee was so nice
Customer service is very friendly just awesome
Because the service was great
The workers there are very experienced on what they do
We have been using Jackson Hewitt for several years. We have always had a pleasant experience. Their staff has always been very helpful, knowledgeable and friendly. We have always left feeling that are taxes were done accurately with the highest legal refund possible.
Honest, straightforward, personable and highly competent. Never have we had anything but positive results with their work.
I have been going to your office for years and I always get great serve.
The staff was very polite and professional. Asked me if I questions several times and gave me the best return
They are good
Jackson and Hewitt are awesome and good customer service. On time. And explain everything for me to understand. I recommend them to everyone.
I been going for yrs and I like it
Last year was my first year filing with JH and it as the best experience I've had. I've alway tried " street" tax preparers and it always ended bad. Now I'm 2 years strong and I'd never go back to any other place! Tracee in Palmdale is the perfect example of great customer service
Personally I have had a wonderful experience with Jackson Hewitt Professional Services over the past few years, Your Agent and Staffs went above and beyond their call of duty to deliver the information that is right for me all the time.
The Jackson Hewitt that I file at, has a staff that is very friendly, knowledgeable and helpful.
Quick, Friendly, and fast service. You guys seen gave me a couple of Tax tips for the future.
Good customer service, trace who works in Palmdale ave s was very helpful, she explain every detail of our dw2 , i Recommend her
The staff are friendly and respectful. They answer any and all questions and explain things fully. My tax preparer was Tracee the last couple years and she is just the best!
They are very professional and nice
Staff is very friendly. They guide you every step of the way making sure you understand the whole process.
They are friendly and helpful.
Been coming to this location many many years the service is great. They are very informative and professional
Knowledge and price
Nice and easy
Tracee Simpson is amazing!!
fast, accurate, and friendly agents
Employees are always friendly and helpful.
My tax preparer Tracy Simpson was knowledgeable of tax preparation and a pleasant person
Have a feeling of confidence in the preparer
Very involved agents willing to help you in any way.
I have been going to the same jackson for 16 yrs now by far the best.
Friendly, informative and fast service
They are very helpful and knowledgeable . I had a great experience and I will use them again ! Thank you so much ! Keep growing !
Everyone was so kind and worked fast and helped me feel confident and comfortable that they were working and helping me to the best of their ability.
Why Jackson Hewitt®?
We do the work so you don't have to worry. Open late and weekends, no appointment necessary.
We're not tax machines. We're Tax Pros who are happy to answer all of your questions.
We'll dig deep to get you 100% Accuracy. Maximum Refund Guaranteed.