Taxes done for you without leaving home

Virtual tax preparation lets you file your taxes with a remote Tax Professional all from the comfort of your home without having to make an office visit. Your tax prep is done by a skilled Tax Pro who will reach out with any questions at your convenience. All you have to do is upload your tax documents to your secure account, connect with your Tax Pro and review them, and relax at home (or wherever you like) while your Tax Pro completes your return.

Create your personal secure online account and answer a few questions and receive an upfront price quote. You’ll then get matched to a Tax Pro who understands your unique situation.  Upload your tax documents and connect and review them with your Tax Pro, who will then prepare your tax return.  Once your tax return is ready, you can review and sign it, all from your home.  Should you have any questions, your Tax Pro is available by secure Chat or phone.

If you want instant notifications of the status of your return, you can download the Jackson Hewitt Tax Pro From Home App on your smartphone.

Jackson Hewitt Tax Pro From Home is a "done-for-you" tax service and not a "do-it-yourself" tax software. A skilled Jackson Hewitt Tax Pro is doing the hard work so you don’t have to. Your dedicated Tax Pro will find every credit and deduction you deserve, getting you your maximum refund, guaranteed.

Once you answer a few questions, you get an upfront price quote, and get matched to your Tax Pro, then you just upload your tax documents. Unlike a DIY product, if you have any questions along the way, you can reach out to your dedicated Tax Pro. 

Online assisted tax prep gives you the confidence of having your return done by a Tax Pro with the convenience of a DIY tax product.

You will get the same great service and knowledge of a skilled Jackson Hewitt Tax Pro, just without the commute. Instead of visiting a Tax Pro in an office, you’re interacting with your experienced Jackson Hewitt Tax Pro online, by phone and via secure chat messages through your secure account.

You’re still getting the same great tax prep service and expertise backed by Jackson Hewitt’s guarantees, such as Guaranteed Biggest Refund and our Lifetime Accuracy Guarantee^®.

Please note, however, that certain financial products and services such as the Refund Advance loan product, Assisted Refund and the Serve^® Card are only available when you file in an office.

Our guarantees and customer experience really set Jackson Hewitt Tax Pro From Home apart from other options out there.

Our Client Care Team is here to help from the day you join. Tax Pros flex around your schedule and are available via secure chat messages to answer all of your questions. And now with our new mobile app, you can get updates and chat with your Tax Pro while on the go.

And we stand by our work. The tax returns we prepare include IRS Audit Assistance and are backed by our Maximum Refund guarantee & Lifetime Accuracy Guarantee^®.

Getting started is quick and easy! Create an account, answer a few questions, and get a transparent upfront price quote based on your tax situation. If you like it, click “Submit” to be matched with a dedicated Tax Pro who will be the best fit for your unique tax situation.

You’ll be matched with a skilled Jackson Hewitt Tax Pro who is a good fit for you based on your unique tax situation. They will take the time to understand your personal tax situation and get you every credit and deduction you deserve. You and your Tax Pro will communicate by exchanging secure real-time chat messages or by scheduling a phone call with your Tax Pro at a time that's convenient for you.  When ready, your Tax Pro will prepare your tax return, backed by Jackson Hewitt’s guarantees.

You have different options to pay for your tax prep – you can pick what’s best for you. You can choose to use your debit or credit card to pay at the time of filing, or, if eligible, you can choose the Assisted Refund product for an additional fee of $49.95 and your tax-prep fees will be deducted from your tax refund. Learn more about Assisted Refund here.

Go to your mobile device’s app store, search for “Jackson Hewitt Tax Pro From Home,” and then click to download the app for free. Create an account or, if you already have an account, log in to access all of your information and communicate with your Tax Pro. Make sure to allow notifications on your mobile device for this app so you never miss a message or an update from your Tax Pro!

Once you've uploaded all of your documents, your Tax Pro will work to complete your return within 7 days. Please see our terms and conditions for more information. You must start with Tax Pro From Home by May 7 to meet the May 17 deadline. We will no longer take any new Tax Pro From Home clients past May 7.

Yes! Your Tax Pro is a tax professional who works in a Jackson Hewitt office.

Your price includes your federal return, unlimited access to your Tax Pro and our Client Care Support Team, and your return being backed by all of Jackson Hewitt’s guarantees. Each state return is an additional fee.

Yes. All documents and communications are handled through our secure messaging platform. 

Yes, assuming you provided accurate tax situation information, your price will be guaranteed.  However, if upon review of your tax information it is determined that a package and/or price change needs to happen to reflect your tax situation, your Tax Pro will notify you before billing you.