Terms & Conditions
Jackson Hewitt® warrants only to its Online registered users the
accuracy of every form prepared using the Services. Jackson Hewitt shall
guarantee its Online tax calculations. The term "Calculations" is
defined to mean the numerical addition, subtraction or multiplication of
numbers, and related automatic features that select numbers from tax tables.
Calculations do not include any instance where a taxpayer can make a decision
to substitute a number for the one automatically computed by the program, and
Jackson Hewitt is not responsible for changes in tax law made by the Congress
during tax season. We will pay any IRS penalties and/or interest resulting from
an error in Jackson Hewitt's Online software program's calculations. The users
are responsible for notifying Jackson Hewitt promptly of any change in your
email so that notices of necessary updates or corrections to remedy any errors
can be provided by Jackson Hewitt. You are responsible to notify Jackson Hewitt
within 10 days of receipt of any notice of errors and/or interests and
penalties from any tax authority resulting from your use of the Services. If
the tax return can be amended to avoid or reduce your penalties and/or
interests, you must file it on your own to limit further penalties and
interest. We are not responsible for any interests and penalties resulting from
your failure to enter all required information accurately, your willful or
fraudulent omission or inclusion of information on your tax return, your
misclassification of information on your tax return, your failure to notify
Jackson Hewitt of your change of email address, or your failure to file an
amended return to avoid or reduce your penalties and/or interests after receipt
of such notice.
If you believe such a calculation error occurred and you have complied with the above conditions, please notify Jackson Hewitt in writing at Jackson Hewitt Inc., Attention - Client Care, 501 N. Cattlemen Road, Suite 300,
Sarasota, FL 34232 as soon as you are aware of the error. You must include a copy of the IRS notice, a hardcopy of the tax return, and your user identification and password. The filing of such a claim shall constitute your authorization for Jackson Hewitt to obtain and review any copy and/or transcript of your tax return and any data files that may be in Jackson Hewitt's possession or control in order to evaluate your claim. You are responsible for paying any additional tax liability you may owe, and providing assistance and additional information as reasonably requested by Jackson Hewitt.
Maximum refund guaranteed or your tax preparation fee back. If you are entitled to a larger refund, we'll refund the tax preparation fees paid to us for that filed return (other product and service fees excluded). Federal
returns only. Same tax facts must apply. You must file an amended return with another paid tax preparation company and/or online provider by April 15, 2016 and submit your claim no later than October 15, 2016 with proof that the IRS accepted the positions taken on the amended return.
H&R Block ® is a registered trademark of HRB
Innovations, Inc. TurboTax® and Quicken® are registered trademarks of Intuit,
Inc. TaxAct® is a registered trademark of TaxAct, Inc.
Up to $20 Value based on survey of TurboTax, H&R Block Online and TaxAct websites in January 2016.
$20 provided on a Walmart eGift card and available through April 19, 2016. Must enter promo code WALMART20 at time of payment. Minimum tax prep fee of $200 required. Not valid with any other promotion or discount.