In-Office Products Services

The Gold Guarantee®

For an additional fee, you can purchase extra, worry-free coverage. If you purchase the Gold Guarantee and a taxing authority notifies you of an error on your tax return, contact Jackson Hewitt®. When you present your Gold Guarantee Certificate, we'll work with you to resolve the issue which may include reimbursement for any additional tax liability or reduction in your refund amount up to $5,000. Ask your Jackson Hewitt tax preparer for current pricing of the Gold Guarantee.

Coverage under the Gold Guarantee is effective through the third anniversary of the date of the filing deadline for the covered tax return, not including extensions, subject to receiving payment for the Gold Guarantee. Terms and Conditions apply. Ask your Jackson Hewitt tax preparer for a copy of the Committment to Quality brochure which explains the terms and conditions of our guarantees. 

The Gold Guarantee is in addition to a customer’s coverage under the Basic Guarantee which is included with paid tax preparation whether or not you choose to purchase the
Gold Guarantee. 

Ask your Jackson Hewitt tax preparer to explain all the product and service options that are available to you so you can choose the ones that are right for you.

*The Gold Guarantee is not available in Hawaii, Tennessee or Wisconsin.

Find a Jackson Hewitt office near you or call us toll free at 1-800-234-1040. 

We know the ins and outs of tax preparation, so you can feel confident we'll find all the deductions and credits you're entitled to.